Fr.
Damianus Abun, SVD, Ph.D
Introduction
Many people have
discussed leadership and its role in the life of an organization. The position of
leadership is essential to the management and the direction of an organization.
Organization cannot move forwards without its leadership. Thus, we talk about leadership, we talk about the direction. The direction of the organization is primary responsibility of
a leader. His/her role is not just leading but leading must have a direction, a long-term vision to be achieved.
In order to achieve long-term vision, a leader may apply different kind of leadership styles, leadership skills and values. Why do I include values? It is because of the very reason that if a leader has no moral or ethical values, then there is a tendency to ignore human aspect of the organization. These three areas are essential component of
leadership if leadership is to be successful. In this case, a leader should
know an appropriate style to be applied when he/she manages or leads people.
However, such styles cannot work well without skills. A leader-manager should
possess skills to execute his duties as a leader. Skills may include planning skills,
communication skills, human relationship skills, etc. Many experts have claimed that leadership styles and skills do not guarantee the success of a leader if the leader has no moral values. These leadership styles
and skills have to be exercised in an ethical manner. Therefore leader should
be a moral leader to be effective.
There has
been much work attempting to develop a general theory of leadership. Trait,
transactional, transformational, path-goal, contingency and situational
theories, all abound. These theoretical constructs seek to both define and
explain leadership. There is no generally accepted or even widely disseminated
theory of ethical leadership. There have very little research has been
published on theoretical foundation of leadership ethics. Without a theoretical foundation of support,
the concept of ethical leadership is impotent to guide human behavior.
Many studies have been
conducted along leadership styles, skills and still we have few studies related
to ethical leadership and employee’s accountability. Thus, we need to support
ethical leadership with theoretical foundation on ethics and leadership. The
exercise of leadership has an effect on other people or employee’s behavior.
Thus we try to examine using available literatures and studies to support the
argument or our hypothesis that there is a relationship between ethical
leadership and employees’ accountability.
Ethics
Ethics is derived from the Greek word: “ethos” which
means “characteristic way of acting”, “habit”, “custom”. The Latin word is mos, mores which mean moral and morality. Thus, ethics
studies the characteristics behaviour of man as endowed reason and free will.
In other words, ethics is the science of the morality
of human acts. It is the study of the behaviour of man as moral being, who is
able to distinguish between right and wrong, good and bad.
Ethics and morality is sometimes overlapping. In
ordinary conversation, the tendency is to separate the two with different
meaning. But actually the two terms are for the same thing. Morality is originated from Latin word: “moralitas”
which means “manner, character, and proper behaviour. Thus morality refers to a
code of conduct, by which human beings regulate their lives. Thus, when we talk
of ethic, we actually talk about morality.
There are three different theories of morality: descriptive morality, normative morality and
meta-ethics. Descriptive morality is a code of conduct endorsed and
adhered to by society, group and individuals. Moral codes in this sense differ
from society to society, within society, and among individuals. So, in its descriptive sense, morality is
whatever a society, group or individual say it is. It is not consistent in
their application (relativism (Articulo, 2004). Thus, in its descriptive sense, morality
refers to the codes of conduct regulating how people behave and without
inquiring as to whether they ought to adhere to these codes because that is the
primary concern of anthropologists, historians and sociologist but not
philosophers.
While normative morality is
a code of conduct that would be put forward by society and accepted by all rational people under certain idealized conditions.
In other words, morality is the set of correct moral principles which ought to
be adopted by all rational agents and applied to all rational agents beyond the
borders. Precisely, this is
the concern of moral philosophy which seeks, firstly, to
formulate a set of principles with which all rational agents ought to comply.
Secondly, to explain the reason why the system is ought to be
adopted. It involves the question of validity of the code of conducts by which
people adhere to.
Under normative morality, there are three
different ethics: virtue ethics, deontology and consequentialism ethics
(Wikipedia free encyclopedia). Virtue ethics is actually a way of being; it is
desirable moral characteristics that a moral or a virtuous person embodies. Possessing those virtues is
what makes a person moral, not his actions. An action is only an expression of
his/her inner morality. While deontological ethics is referred to as duty ethics.
It places an emphasis on adhering to ethical principles or duties. In this
case, a moral agent ought to do his/her moral duty which is established by some
kind of moral imperative (Wikipedia, the
free encyclopedia). It is imperative that you ought to help the sick people
who are nearly dead on other corner of the road. If deontological ethics
emphasizes on doing one’s moral duty, consequentialism bases the morality of an
action upon the consequence of the outcome. Instead of saying that one has a
moral duty to help the sick people, the consequentialist would say we should
help the sick people because it causes undesirable effect, the person will die.
Thus, consequentialism determines what desirable outcome is. The greatest
happiness of John Stuart Mill is one of the most common adopted criteria. The
determinant of the desirable action is the net amount of happiness it brings,
the number of people it brings to happiness, and the duration of the happiness.
Unlike the normative ethics, meta-ethics does not
propound any moral principles or code of conducts but it involves entirely in
philosophical analysis. It is concerned with the nature of judgment of right
and wrong and defining ethical terms such as “good” and “bad”. In other words,
meta-ethics attempt to answer epistemological, logical and semantic questions
relating to ethics.
Leadership
Leadership is a process
of how a person leads and influences people under his leadership move forward
in achieving common objectives/goals. This definition
is similar to Northouse's (2007, ) definition — Leadership is a process whereby an
individual influences a group of individuals to achieve a common goal. Such
definition is related to traditional definition of leadership. A traditional
definition of leadership is an interpersonal influence directed toward the
achievement of a goal or goals. Three important parts of this definition are
the terms interpersonal, influence, and goal.
· Interpersonal means between persons. Thus, a leader has more than one person (group) to lead. Then, Influence is the power to affect others. While Goal is the end one strives to attain. Basically, this traditional definition of leadership says that a leader influences more than one person toward a goal.
· Interpersonal means between persons. Thus, a leader has more than one person (group) to lead. Then, Influence is the power to affect others. While Goal is the end one strives to attain. Basically, this traditional definition of leadership says that a leader influences more than one person toward a goal.
The above definition refers to
different styles of leadership by which a person influence others to follow
him/her to achieve a common goal. Different styles of leadership are described
under behavioral theory of leadership. In the behavioral theory of leadership,
leadership is determined by the action or what they are doing, not by “who they
are” or their trait.
Consistent with such
definition, thus leadership styles refers to styles that are being used by
different leader on how to lead and influence their followers to attain the
common objectives/goals. Looking into different styles, the new mid-century
researchers sought more observable, measurable aspects of effective
leadership rather than the metaphysical "qualities" of earlier trait
theory (Yukl, 2006). Thus the
thrust of behavior theorists ignored inner traits (what leaders are) and
focused upon the actual behavior of leaders, what they did, how
they operated. Behavior theory's main form of research became typology,
classifying leader behaviors into convenient "types" or
"styles." As early as the 1920s when trait theory research was
dominant, a dozen researchers identified behavior "types" such as
• Autocratic
Style (authoritative, power-oriented)
• Persuasive
Style (explains, sells, inspires)
• Democratic
Style (consults, invites group participation)
• Intellectual
Style (the expert, leads by superior knowledge)
• Executive
Style (administrator, activist, systems).
Another influential project
advancing behavior theory was the work of Rensis Likert's group at the
University of Michigan. Likert's two major works in the 1960s provide full
details about the Institute's work. Summarizing it here, Likert
fine-tuned by degrees the measurement of leadership styles using scales
(such as his now common "l-to-9" scale); and also used four
new style definitions instead of the LBDQ's two. He called them "Systems
of Management 1, 2, 3 & 4," as follows:
• (1)
Authoritative Exploitive
• (2)
Authoritative Benevolent
• (3)
Consultative
• (4)
Participative.
Likert was
convinced that future research would prove that his System 4 (the
participative leader) was the one best leadership style. His
influence was so great that in the 1960s, 1970s and even later, huge segments
of the management training industry built massive training programs urging System
4 upon all managers.
The "participative"
manager was "in," the "autocratic, authoritative"
manager was "out." Despite clear cautions
by Likert himself about past research voided by the possible situation factors
("contingency"), enthusiastic management trainers
over-simplified System 4 as the new magic solution to painfully poor
leadership in their organizations, "sold" the concept to top management
and got the funds to teach and promote it.
This "one best
leadership style" dominated many training departments and entire
organizations for decades.There are many more
leadership styles that can be presented all here; however, our purpose is not
to present all leadership styles but to see what leadership is and how it
relates to people. Leadership does not exist in vacuum but it relates to people
and situation. Since leaders are exercising influence that emanates from their
position, then ethical aspect of leadership must be the concern. In this case
how leaders exercise their influence over their people is the ethical
leadership concern.
Ethical
Leadership
Given prominent ethical scandals in
virtually every type of organization, the importance of an ethical dimension of
leadership seems obvious. However, in order to understand this leadership
phenomenon and its relationships with antecedents and outcomes, we must first
know what “it” is. Philosophers have answered the question “what is ethical leadership”
from a normative perspective, specifying how ethical leaders “ought” to behave
(Ciulla, 2004). By contrast, our social scientific approach to the topic is
focused more on describing ethical leadership as well as identifying its
antecedents and consequences. Observers have long believed that personal traits
such as integrity would be important to perceptions of leadership effectiveness
and research has borne that out. For example, survey research has linked
perceived leader effectiveness with perceptions of the leader's honesty,
integrity, and trustworthiness (Den Hartog, et.al, 1999, Kirkpatrick and Locke,
1991, Kouzes & Posner, 1993, Posner & Schmidt, 1991) And, cognitive trust (the exercise of care in work, being
professional, dependable; MCAllister, 1995) has been associated with effective
styles of leadership as well (Dirks and Ferrin, 2002). Building on this work,
Trevino, et.al (2000, 2003) conducted exploratory research designed to understand what the
term ethical leadership means to proximate observers of executives. Through
structured interviews with twenty senior executives and twenty
ethics/compliance officers in a variety of industries, the researchers asked
informants to think about an ethical leader with whom they were familiar, and to
answer broad questions about the characteristics, behaviors, and motives of
that leader.
In line with ethical leadership,
Heifetz(1994) argued that ethical
leadership has something to do with what leaders do and who they are. In such a case, ethical leadership is
concerned with leader behavior and their virtuousness. Their virtuousness will
be reflected in the way they decide certain issues affecting people and
organization. What choices leaders make and how they respond
in a particular circumstance are informed and directed
by their ethics.
His approach emphasizes how leaders help
followers confront conflict and effect changes from conflict. It is about
helping followers deal with conflicting values that emerge in rapidly changing
work environments and social cultures. He understands leadership not as position power but it is an
authority to mobilize people to face tough issues facing organization. Along
that line, leader provides conducive environment in which there is a trust,
nurturance and empathy. His duty is help followers in coping up with the change
and their personal growth.
In line with idea of
Heifetz is the idea of McGregor Burns
(1978). His idea on ethical leadership is contained in his view on
transformational leadership. Transformational leadership places a strong
emphasis on followers' needs, values, and morals. Raising followers’ value and
moral is not by teaching but by example. Thus, one of the characteristics of
transformational leadership is idealized influence. Idealized influence means
influences followers not by authority but by example. A leader leads his
follower by his moral values. The followers emulate their leader because of his
values. And It is also the responsibility of the leader to help
followers assess their own values and needs in order to raise them to a higher
level of functioning, to a level that will stress values such a liberty,
justice, and equality.
Along with the concerns
for followers, Robert K. Greenleef (1904–1990) developed a paradoxical approach
to leadership called "Servant leadership" in 1970s. It has a strong
altruistic ethical overtone and emphasizes that leaders should be attentive to
concerns or their followers. He argued that leadership was bestowed on a person
who is by nature a servant. The way an individual becomes a leader is by first
being a servant. A servant leader
focuses on the needs of the followers and helps them become more knowledgeable,
freer, and more autonomous and more like servants themselves. As a servant
leader, she/he has a social responsibility, to be concerned with the have-nots
and to recognize them as equal stakeholders in the organization. In the
exercise of leadership he places a great deal of emphasis on listening,
empathy, and unconditional acceptance of others (Wikipedia free encyclopedia).
Many of these ethical theories emphasize that the relationship between
leader-follower is an "ethical" one and it s related to the
"caring principle.
Principles of Ethical
Leadership
Northouse (2007) has
listed five principles of ethical leadership. Actually the origins of these can
be traced back to Aristotle. These
principles provide a foundation for the development of sound ethical
leadership. According to these principles, ethical leaders respect others, serve
others, are just, are honest and build community. To be an ethical leader, one
must be sensitive to the needs of others, treats others in ways that are just, care for others, treat others fairly, no cheating and lying and building a harmonious working relationship.
Accountability
Based
on dictionary, accountability is the obligation of an individual or organization
to account for its activities, accept
responsibility for them, and to disclose the results in a transparent manner.
It also includes the responsibility for money other entrusted property (http://www.businessdictionary.com/definition/accountability.html#ixzz22uudXrgX). Or accountability is
taking or being assigned responsibility for something that you have done or
something you are supposed to do. An
example of accountability is when an employee admits an error she made on a
project. When an employee is given the task of making sure a project goes right
and knows she will be blamed if it doesn't, she can also be said to have
accountability for the project. (http://www.yourdictionary.com/accountability)
The concept of
accountability has been discussed and expanded to many aspect of society. It
includes political accountability, administrative accountability, financial
accountability, ethical accountability, individual accountability and many more
kinds of accountabilities. However, for
our purpose, we define aaccountability
as a concept in Ethics and governance with several meanings. It is often used
synonymously with such concepts as answerability, blameworthiness, liability,
and other terms associated with the expectation of account-giving (Dystra
(1939). As an aspect of governance, it has been central to discussions related
to problems in the public sector, nonprofit and
private (corporate) worlds. In leadership roles, accountability is the
acknowledgment and assumption of responsibility for actions, products, decisions,
and policies including the administration, governance, and implementation
within the scope of the role or employment position and encompassing the
obligation to report, explain and be answerable for resulting consequences
(William, 2006).
Sinclair (1995)
define accountability as a term related to governance, accountability has been
difficult to define. It is frequently described as an account-giving
relationship between individuals, e.g. "A is accountable to B when A is
obliged to inform B about A’s (past or future) actions and decisions, to
justify them, and to suffer punishment in the case of eventual
misconduct". Accountability cannot exist without proper accounting
practices; in other words, an absence of accounting means an absence of accountability.
Accountability is not just for the sake of
reporting but it has an ethical aspect. Within an organization, the principles
and practices of ethical accountability aim to improve both the internal
standard of individual and group conduct as well as external factors, such as
sustainable economic and ecologic strategies. Also, ethical accountability
plays a progressively important role in academic fields, such as laboratory
experiments and field research (Dykstra (1939).
Studies
on Ethical Leadership and Accountability
After searching studies
on ethical leadership and its relationship with employees’ accountability, the
writer found that not many studies have been done along this line. However,
several related studies have been found. Lenny Van den Akker, Leonie heres,
Karin Lasthuizen & Frederique Six (2005) have conducted the study on the
effect of different ethical leadership behaviors as perceived by the followers
on the trust that those followers have in their leader. They explore ethical
leadership along role modeling, demonstrating morally, securing ethical
behavior, contextualizing success, transmitting organizational values and
encouraging transparency and accountability. Using web based survey with nearly
500 respondents from the European business corporations; they found that most
ethical behaviors of leaders are positively related to trust. Employees trust
their leaders when they observe their leaders are exercising ethical
leadership. In this case, they argue that the more leaders act in a way that
followers feel is the appropriate ethical leaders’ behavior, the more leaders
will be trusted.
Flora Richards –Gustafson (2013), in
her study on accountability and leadership integrity, found that leadership
integrity is to be related to accountability. Accountability is being
responsible or answerable for an action. Integrity leadership is a leadership
behavior that makes a choice to commit to honesty before she/he is faced with
choosing between right and wrong. According to her without value of integrity
in the workplace, the culture within the company is at risk for poor
organizational development. Employee’s accountability is affected by leadership
behavior. If employees are not seeing leadership integrity exercised by their
leaders, it could affect the accountability of employees toward their work.
In
terms of commitment, the same study emphasizes that when employees and leaders
active practice accountability and integrity in the workplace, they tend to
feel more pride and ownership in the company. Managers, however, must set the
stage for this to happen by treating all employees as valued members of a team
who each have an integral role in helping the company achieve its goals.
According to the Online Ethics Center for Engineering and Research, when
employees feel pride in their place of employment because of the accountability
and integrity practiced, they are more likely to work more efficiently, reduce
risks and have better loss control.
In
relations to organizational stability, the study revealed that mangers acting
with integrity and practicing accountability are more likely to project a sense
of stability to employees, which is important for employee retention. Along
with a sense of stability, employees with bosses who have integrity and are accountable
to those who work for them know that their managers will share company
information regarding goals. When a company does not provide its employees with
stability through accountability and integrity, there is a higher chance the
culture will be one of fear and that every employee must fend for herself.
Additionally, an unstable work environment may give employees the impression
that their boss plays favorites, does not encourage professional growth and
creates an environment that does not promote high performance and productivity.
Flora Richard explains that one of the best ways to lead is
by example. If management allows its leaders to act without accountability and
integrity, other employees will follow suit. The leaders of a company serve as
the foundation of a company, so it is vital that this foundation is built on
accountability and integrity. This is because a manager with weak values is
more likely to produce employees who emulate his unwanted values. Conversely, a
company supported with strong values will produce a culture that has an
environment that performs well.
Conclusion
We have
presented the ideas on leadership, accountability and ethical leadership and
how it affects the accountability of employees toward their work. We can say
that leadership is the exercise of influence over the followers but these
influences must be good influence and exercised in ethical manner. Studies have
proven the relationship between ethical leadership and accountability of
employees. It shows that the more the leader is exercising ethical
leadership, the more the employee will
be accountable to their works and results. If the manager/leader is honest, the
more the employee will be honest in their work. Leading by example is a key to
influence employees over their accountability. Indirectly such exercise bring
the organization forward toward the attainment of its vision-mission and
objective.
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