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Saturday, March 9, 2024

Moral Standards and Corporation’s Moral Responsibility

 Damianus Abun

Divine Word College of Laoag, Ilocos Norte, Philippines

This paper was already published in the South American Journal of Management, in 2015. (this is the original draft). 

Abstract

It has been an old argument that a Business Corporation is a legal entity, a separate entity and separate from the owner. It has a blanket to protect itself from being sued. The corporate veil has been used as a shield to protect itself from prosecution. With such protection, how can it be morally responsible for its act? Moral responsibility is only applied to humans, not to any other things. However, this paper will argue otherwise. Based on paper reviews, it is found that one of the requirements in determining moral responsibility is the presence or the absence of knowledge and free will in a certain act. Such requirements clearly strengthen the idea that a corporation, though it is a separate entity from the owner may not completely out of hand, wash its hands and can just do what it wants but it has to be also guided by moral standards and take moral responsibility for its immoral actions. The reason is that a corporation as an entity is still composed of rational beings that have the knowledge and free will to pursue their objectives. Therefore, when things go wrong in the corporation, it is not only individual employees who committed the crime who are taking the moral blame but also the corporation as a whole including the owner.   

Keywords: Moral responsibility, moral standards, element of moral standards, individualism methodology, the nature of corporation, knowledge and free will.     

Introduction 

We are trying to understand the moral responsibility of a corporation. The concern of this particular subject is: who is responsible for what is going on in a corporation when things are going wrong? Is it an individual person or the corporation to be blamed? This question is raised based on the nature of the corporation itself, that a corporation is not the same as an individual person who has reason or knowledge and freedom because moral responsibility refers to humans only, not to anything other than humans. Now who is then to be responsible when things go wrong in a corporation? Is it only the man who has reason to take responsibility? How about the corporation? This is the main issue that we need to understand in this topic. To help us understand this issue, we need to understand the nature of the corporation. However, before going further, one needs to know about the morality of certain act. Are there moral standards to be followed? Are there moral standards being violated? Are these violations intentional or not intentional? What are the elements to be considered intentional?  It is assumed that the judgment of certain acts, either to be moral or immoral, is always based on criteria or moral standards, not on anything else. A certain act must be evaluated against those moral standards. However, moral standards elements may not be enough as the basis for moral judgment and for someone to take responsibility. Responsibility involves knowledge/reason and free will. Therefore, reason and free will may be used as the starting point in any moral investigation, be it to the individual person or the corporation. After knowing the element of moral responsibility, then, we proceed to evaluate whether an organization or corporation is subject to moral evaluation, and if so, then what qualifies it to be treated as a human person so that it can be held morally responsible for its actions and what disqualifies it in order not to be held morally responsible.

The purpose of this article is to enlighten everyone on the nature of Business Corporations and their moral responsibility. We would like to know if a corporation, as a legal entity, not as a person, has a moral responsibility over the crime it has committed. The area of concern is a corporate veil. The corporate veil has been used as a shield to protect itself from prosecution. The question here is: is a corporation protected from moral responsibility? In this paper, I would like to show that corporations cannot hide behind their corporate veil and wash their hands. To support my stand, careful readings on certain authorities related to the topic are the basis of the arguments presented in this paper.  The paper will only limit its argument to the main element in determining the moral responsibility of a corporation. The writer realizes the difficulty in writing this topic because it does not accommodate the idea of moral relativism. He assumes that the readers are believers of universal morality.     

Moral Standards 

The Meaning of Moral Standards and the Law

Moral standards are bases for moral behaviour and bases for determining whether a certain act is moral or immoral and for someone to be responsible or not. These are the guides of human behaviour and decision-making. These standards are not only applied to individual persons but also to a group or corporation. Something is unethical if it does not conform to a particular standard of morality. They may not be written but observed and they are assumed norms of moral conduct (Articulo, 2005).  These norms are points for checking if a certain action is good or bad. The concerns of moral standards are norms, not theory which explains why certain acts are good or bad. Moral standards are not the same as social norms but they are beyond social norms. Though social norms are codes of conduct within a particular society, they are not moral standards. Moral standards are beyond borders or may be called universal and are accepted by all rational beings everywhere. The coverage of social norms is local, while the coverage of moral standards is universal. Therefore, the function of moral standards is to check if the social norms are moral or immoral. For example, certain society allows killing in the name of God or offers humans as a form of sacrificial lamb to God. Moral standards will tell us that it is immoral, though social custom declares that it is accepted.

Based on the above understanding, it is clear that ethical standards guide individuals to act in a good manner in dealing with other humans, society and the environment. These standards should encourage individuals to make the right decisions for their actions, and give them the courage to come forward should they notice dishonest and unethical behavior. Individuals need to follow the norms prescribed by all rational agents. Therefore, in deontological systems, being morally good is defined as obeying certain moral rules (Harris1986). When you follow those rules and do your duty, then you are good regardless of any other considerations like whether the consequences of that obedience lead to suffering or happiness. On the other hand, if you ignore or break any of those rules then you are not doing your duty and are morally bad once again, regardless of any consequences.  These moral duties are absolute and unconditional duties such as telling the truth, being honest, being fair, etc. They apply whatever consequences might follow from obeying them. An example is the order not to steal. It is our duty not to steal, though the consequences of stealing would save the life of the one who is stealing. It does not explain why one should not steal because it is the concern of moral philosophy. 

One should remember that moral standards are not the same as legal standards.  Following laws does not make one ethical.  Abortion in a certain country is legal but it does not mean that abortion is moral because it involves killing a human being.  While this practice is certainly legal, the unethical nature of it is quite clear. Another example is euthanasia. Some countries are legalizing euthanasia in which one can terminate one’s life based on mercy or other reasons. Though it is legal, such action is immoral because it is considered killing. Thus Legal is following the law and may include exploiting holes in the legal system but it may contradict morality. Ethics is doing the morally right thing. Some laws may not even have any ethical connotations whatsoever. Some moral acts may be legal but they may be also illegal. The legality of an action does not guarantee that the action is morally right. Many issues in life cannot be resolved by appeal to law alone.  Thus Shaw, and Williams (1999) argued that law codifies a society’s customs, ideals, norms and moral values and changes in laws undoubtedly reflect changes in what society considers right, wrong, good and bad. However, he further emphasized that it is a mistake to see the law as sufficient to establish moral standards that should guide an individual, a profession, an organization or society. The law cannot cover all individual and group conduct. Thus conformity to law does not necessarily mean that the act is immoral or non-conformity to the law does not mean that the act is immoral.

Sources of Moral Standards         

Related to the moral standards issue, one may ask a question, “Where are the sources of these standards or where do we get those standards?  If our ethics are not based on feelings, religion, law, accepted social practice, or science, then what are their sources? Many philosophers and ethicists have helped us answer this critical question. They have suggested at least five different sources of ethical standards we should use. 

Common Good

The common good principle would argue that a certain act may be considered good if it promotes the interest of the majority over individual interest. This principle originated from the utilitarianism theory. Utilitarianism emphasizes that ethical action is the one that produces the most good for the greatest majority interest and does the least harm for all who are affected (Velasquez, 2014). One should not act if it does not bring good to the majority of society, though it might violate one’s individual interest. If we apply it in the business setting, an ethical corporate action is the one that produces the greatest good for the stockholders, stakeholders and the environment. All actions are analyzed from their consequences, if the consequences are good for the majority, then such acts can be pursued.     

The Rights Doctrine

Immanuel Kant classified rights as natural and positive rights. Natural right is an inborn right while positive or statutory right is what proceeds from the will of a legislator. From the two classifications of rights, thus we have innate rights and acquired rights. Innate right is that right which belongs to everyone by nature, independent of all juridical acts of experience. Acquired right is that right which is founded upon such juridical acts. The innate right may also be called the “internal mine and thine” (meum vel tuum internum), for external rights must always be acquired (Kant, 1790). Kant argued that there is only one innate right such as birth birthright to freedom, while other rights originate from the right to freedom such as the right to property and other rights. For Kant, freedom is independence of the compulsory will of another; and in so far as it can coexist with the freedom of all according to a universal law, it is the one sole original, inborn right belonging to every man in virtue of his humanity. This is a right to be independent and to be coerced by external force. The limit of this freedom is the freedom of others, in the sense that the exercise of freedom is limited by the freedom of others. Emanated from freedom is the property right. It is believed that each one is free to own a property. He/she has the right to property if he/she is connected to it and if any other person should make use of it with the owner’s consent and if they do it without the consent of the owner, then they do an injury to the person or the owner. The subjective condition of the use of anything is possession of it as Immanuel Kant puts it, “Anything is “Mine” by right, or is rightfully mine when I am so connected with it, that if any other person should make use of it without my consent, he would do me a lesion or injury”. Thus anyone who would assert the right to a thing as his must have it as an object.  Robert Nozick (1974) as cited by Shaw (1999) argued that property rights are considered sacrosanct. It grows out of one’s basic moral right. Such right either reflects one’s initial creation or appropriation of the product, some sort of exchange or transfer between consenting individuals or a combination of the two. However, Nozick, as quoted by Shaw argued that property rights exist before any social arrangement and are morally antecedent to any legislative decision that a state could make.     

Reading the argument of Kant and Nozick, it can be said that there are two kinds of rights and they are moral natural rights and legal rights.  Moral natural rights are possessed by man under their human nature; they are born with those rights, not conferred by the state. While legal rights are those conferred and recognized by the law. That’s why we have constitutional rights which are conferred and protected by law. They cannot be altered by the state. While statutory rights are derived from legislation which are drawn by the people’s representative such as the right to minimum wage and the right to just compensation for additional work (Articulo, 2005).         

Thus the ethicists agree that the ethical action is the one that best protects and respects the moral rights of those affected. This approach starts from the belief that humans have dignity based on their human nature per se or on their ability to choose freely what they do with their lives. Based on such dignity, they have a right to be treated as ends and not merely as means to other ends (Kant, cited by Stanford Encyclopedia of Philosophy, 2004). The exercise of any moral rights is limited to the moral rights of others, in the sense that while the bearer of the right has the right to exercise his/her freedom, at the same time the bearer should not violate the rights of others. Others must protect our rights and we must protect the rights of others. 

The Justice Doctrine

Plato as cited by Velasquez (1996) argued that in a society that lacks norms of justice, he suggests, people inflict injustices on each other. People quickly conclude that they will be better off if everyone adheres to the norms of justice. People consequently agree to cooperate in mutual adherence to norms of justice. It is a long line of reason, we take justice as one source of moral standards, a standard of moral behaviour.   All know that just action is considered to be ethical. Therefore, the principles of justice are some portion of the total principles that make up ethics. There are a lot of different ideas about justice. Aristotle and other Greek philosophers have contributed to the idea that all equals should be treated equally. Today we use this idea to say that ethical actions treat all human beings equally if unequally. This kind of definition refers to fair treatment. But the question here is: who does the treatment and who is to be treated? The answer to this question leads us to think of individual justice and social justice or group justice. Justice is not only fair treatment from other people toward the person but also how the person treats other people justly. Therefore justice becomes individual virtue and social virtue. A just person always treats other people justly and a just society is always treating its community members justly. As a just individual, I pay people more based on their work, based on the amount they have contributed to the organization and so the greater the amount that they contribute to an organization, the greater they receive. Just society, just government, and just organization would treat individuals justly as how the individual treats each other. In this case, justice means giving what is due to a person fairly deserves. An act is ethical if it gives a person his proper due, otherwise, the act is unethical. Giving what is due indicates that all persons must always be treated equally.

Velasquez (2014) argues that there are two kinds of justice and they are distributive and retributive justice. Distributive justice is dealing with the way how wealth is distributed to members of the society. Thus distributive justice refers to a fair distribution of society’s benefits and burdens. The benefits should be distributed according to the contribution or the burden. Someone should not expect more if he/she has not contributed anything to the production of the output.  Thus, pursuing society’s benefits but avoiding burdens is unethical because it is unfair for anyone to benefit from society’s economic pool without working hard for it. Such an idea of justice falls within what Aristotle called formal justice. Formal justice is the requirement that we should treat similar people similarly. If two persons have the same qualifications and the same amount of contribution to the organization, they should be treated equally or similarly. This kind of justice would contradict what Karl Marx meant by justice. For him, justice is to share benefits according to the needs but the burden is shared according to the capability. Retributive justice refers to the punishment given to a person who committed a crime and the punishment must be equal to the crime she/he committed. Not accepting the punishment is considered unethical because such an act would mean that the person avoids what is due him. Concerning this idea, it is the same when someone destroys the property of other people, then it is his due to pay or replace it. When he violated the law, then it is his due to be jailed.

There are other views of justice when we talk about society as a whole (Velasquez, 2014). When a person thinks that talents, education qualification, ability, and experience are the basis for job distribution and salary structure, would understand justice in terms of merit. This is what we have mentioned above justice means giving what is due to the person who deserves it. Such an idea originated in the idea of Plato. Plato believes that people are classified not based on their family background but based on their talents and abilities and with such talents and abilities, those persons can play their social role. Further, when a person considers that the government should provide free education to all, would think that justice is about equality. This is rooted in the belief that all men are created equally or the same. Therefore treatment should not be based on religion, gender, race, and nationality and all should be given the same opportunity. Therefore, since all humans are the same, they should be given equal shares of benefits and burdens. Next, if a person believes that business is important to the common welfare of society and they should be given a tax break, then they view justice as a utility. For this group, justice means what promotes the common good or common welfare of the citizens. In this case, a business is just when it promotes the welfare of the majority of people.  

Natural Law and Virtue Doctrine

Humans are born good, they are given the natural knowledge and capability of knowing what is good and bad which is already built into the reason. Such a concept would emphasize the point that humans are rational beings and moral beings. This is true for all human beings. Peter Singer as cited by Arneson (1998) argued that humans have special moral privileges based on superior cognitive abilities. However, his argument has been criticized by some for it leads to the conclusion that there are different capacities among humans and so there must be different levels of moralities among humans. Besides the points of different arguments, the common point in the argument is that all humans are moral beings. All actions are commanded by reason which makes a different from the animal and therefore actions motivated by reason are necessarily good or moral. It makes a difference from animals. Such a concept leads us to categorize acts as human acts and acts of man. The human act is calculated by reason, while the act of man is calculated by instinct which is the same with animals. Therefore, an act is good if it reflects the nature of man as a rational being and a moral being and these are the first basis for the moral evaluation of human acts.

Since humans are moral beings, then definitely humans must possess moral character or virtues. Therefore humans are necessarily virtuous beings. Aristotle argued that a virtuous person is someone who has ideal character traits. These traits derive from natural internal tendencies, but need to be nurtured; however, once established, they will become stable.               Virtue ethics emphasize the role of character and virtue in moral philosophy rather than either doing one’s duty or acting to bring about good consequences. A virtue ethicist is likely to give us this kind of moral advice: “Act as a virtuous person would act in your situation.” Or virtue ethicists would advise us, to “act always as an honest person”. Honesty here does not refer to certain dealings or transactions but honesty is a character of the person. Human transactions must always be honest because honesty is a reflection of humans as moral beings, virtuous human beings. If transactions are not honest, then it is immoral because it does not reflect the character of the human being as a virtuous human being. A virtuous person is someone who is kind across many situations over a lifetime because that is her character and not because she wants to maximize utility gain favours or simply do her duty (Athanassoulis, 2013).

Moral Responsibility

After knowing that someone has done something wrong based on either one or all of those moral standards, then that person should take responsibility.   Responsibility means something for which one is responsible for one’s act or the state or fact of being responsible, answerable, or accountable for something within one's power, control, or management. Related to the topic of ethics, responsibility would mean being accountable for what we are doing knowingly and freely. It is the extent to which the person or group deserves blame or punishment for what he/she has done or the group has done. In other words, she/he should not wash his/her hands and throw his/her moral responsibility to other people after he/she commits certain actions. Be responsible and take the blame. Why? The person who performs an act knows why he acts and freely commits it, even though he knows his act is wrong but he/she does it and therefore she/he must take full responsibility for his/her actions. Consequently, the person deserves blame or punishment. Thus moral responsibility involves the notion of guilt or innocence (Articulo, 2005). Take an example, the employer was found to be violating the right of employees to privacy. The investigation committee recommend to the management that certain employers have to take responsibility. As a result, the employer was punished and the employer was ordered to pay for moral damages.

The example mentioned above is a case of an individual act, in the sense that the act was done by an individual person, not authorized by the management. Now our concern is, how if such an act was done out of duty or she/he was authorized by the management as prescribed in his job description? Should the individual employee or the corporation take the responsibility? Should both wash their hands? The contention here is related to the extent of moral responsibility. Moral responsibility refers to both, individual and collective moral responsibility (Risser, 2014) because the immoral act may be done either by the individual person authorized by a corporation or a group as a corporation. There can be a situation in which a group knowingly and freely plans certain activity which brings disaster to a community. Moral responsibility becomes complicated here because it involves a corporation which is not considered a human person or rational being. The corporation is only a legal entity created by law which is not an individual person that has no reason, knowledge, freedom or free will. How can it be imposed with moral responsibility? Therefore, we have reason to argue that the person or a group who has committed certain immoral acts is not always responsible for their wrongful act. It might have been the idea behind why some individuals prefer to form a corporation than a single proprietorship because it has a veil to protect from moral responsibility. It is a veil given by law. It has a limited liability. Now, what happens if a certain corporation commits a crime? Who is the one taking the blame? Let us be clear that morality and law are two different things, in the sense that what is legal may not be always moral and what is moral may not be always legal. The issue on hand is a moral issue and as a moral issue, there are simple requirements to be met if a certain act is moral or immoral. In this regard, there must be criteria or requirements to be fulfilled for one or a group to be morally responsible, and thus we need to know when the person is morally responsible and when they are not. To determine moral responsibility, we need to know what makes an act right or wrong morally. This is an important criterion to determine on which we can base our judgment and moral theories will help us in determining the extent of moral responsibility.  

Element of Moral Responsibility:  Knowledge and freedom

Moral standards are the guide of our moral behaviour. Everyone including corporations should be guided by those moral standards. However, in determining the moral responsibility of certain acts, moral standards may not be a good starting point. Therefore, evaluating certain acts and their moral responsibility merely based on moral standards would not be enough or sufficient. The issue of moral responsibility is framed within the nature of persons. Persons are classified as unique because of their reason, and minds (McKenna & Widerker, 2006). Thus the starting point to be investigated is knowledge and freedom. Thus, we need to see if the violation of those moral standards were intentional or not intentional. In other words, evaluation may continue if the elements of knowledge and free will are found. Thus, the primary step to be taken before a judgement can be made is to find out if there was the presence or absence of knowledge and freedom or free will (Sandel, 2014, cited from Immanuel Kant). If there was a sign that knowledge and freedom were present in the act, then the question remains: to what extent is the presence of knowledge and free will? This is relevant to the issue because it will determine the level of moral responsibility. But we will not go deeper into it because our main purpose here is to find out if a corporation can be morally responsible for its actions. A judgment on a certain act can be made if it is found that there is a presence of mind or reason and free will if the act was done knowingly and freely. In other words, the person can be blamed if the person is acting out of his knowledge and free will. The person acts knowingly and willingly even though he knows that such an act will destroy the common good, the rights of people, justice, the doctrine of his religion, and the dignity of other people. Despite that knowledge in mind, however, he still commits it.

Reason allows us to act with a purpose and guide us to pursue the objective. With such reason, one can identify or differentiate right from wrong or good from bad and one can avoid it. Thus the absence of reason, depending on the situation or circumstance, can reduce or mitigate the moral burden of the person who committed the act. It is the reality that many times a person acts out of fear, or, anger or external force. In other words, the person is not in full control of his acts. In such a situation, the person may or may not be morally responsible. When the person acts without being aware of the consequences or the wrongness of his act, cannot take full responsibility for his act.

Knowledge and free will are the first bases for moral judgement of certain acts because we believe that only knowledge and freedom belong to humans as a rational being. Consequently, all acts performed by humans must be based on reason or knowledge and free will. This is what we call human acts; the acts specifically belong to humans, a rational being who has freedom. Knowledge and freedom are the only things that belong to humans and the acts that belong to human acts are the only acts we can judge. Humans should act based on knowledge and their free will (Widereker and Mckenna, 2006). This is to emphasize that there are other acts which we call the act of man. The act of man does not necessarily belong to humans but also belongs to animals which are not necessarily motivated by reason but by instinct like animals. For example, eating, drinking, and sleeping, are acts that also belong to animals. These acts are neutral to moral judgment. Therefore, we emphasize that it is only human acts that we can judge morally. Before we judge whether it is immoral or immoral based on the motive, the means, the ends and consequences, we need to determine first if the act was done knowingly and freely (Widerker &Mckenna, 2006).

Taking Full Responsibility, Not Full Responsibility and Exempted. 

Based on the discussion on the determining factors of moral responsibilities, then we have the idea that not all wrong acts are done knowingly and freely. There are certain situations or circumstances in which a certain person committed a certain act either with full knowledge and freedom or incomplete knowledge. It is here we need to examine when someone can be fully responsible for his /her actions or not fully responsible for his /her actions (Widerker and Mckenna, 2006).

Someone is judged to be morally wrong and fully responsible for his/her actions when she/he does it with full knowledge and freedom. In other words, he/she does it knowingly and freely. The person has a complete knowledge of the wrongness of that act but he/she chooses to commit that act at his own choice and free will. In other words, the person committed such act intentionally, and voluntarily and is a product of contemplation and deliberation. After establishing facts and determining that such an act is done knowingly and freely, then the person has full responsibility and that person should be punished according to the crime he/she has committed. For example, a manager knows that bribery is immoral, however, despite such knowledge, he/she committed it.

However, there are circumstances in which a person commits certain act not because he/she has full knowledge. Despite of her lack of knowledge, she/he committed it because she /he might be pushed or forced by a certain circumstance that he/she has no choice but to do it. This is the case that we cannot throw all the responsibility and blame over that person. Given that situation, in the case of lack of knowledge of the correctness or rightness of the act, however, the person cannot also be removed from all moral responsibilities. The responsibility and blame are still with the person, however, to a lesser extent, not totally exempted because lack of knowledge is not sufficient enough to exempt the person from moral responsibility because he/she could still find ways to get information but he/she did not.

A person can be exempted totally if the person acts out of complete ignorance of the moral wrongness of the act, unintended result of a rightful act, result of an accident, coercion to the extent that the person’s reason cannot work and when such person cannot know if such act is right or wrong, good or bad. The first and the last is the case of a child or a crazy person who burns the house of their neighbour because of excitement to see the beautiful fire. The case of unintended result is the case of the double effect of certain acts. This is the case in which a person performs a certain act that leads to, either a good or bad outcome. For example, a doctor examines a pregnant mother who has cancer. The only way to deliver the baby is through caesarean; however, the result is the mother’s death.

Corporate Moral Responsibility 

The Nature of Business Corporation

To determine the moral responsibility of a corporation, first, we need to know the nature of a corporation. Proper understanding is needed for us to determine if a corporation is morally responsible for its actions. This is because a corporation is not human, it is a legal entity created by law but what qualifies it to be like a human and therefore be responsible morally. It is commonly known that a business entity is an entity that is a group of people organized for some profitable or charitable purpose. Business entities include organizations such as corporations, partnerships, charities, trusts, and other forms of organization. Generally speaking, entrepreneurs incorporate their business in the state where they conduct their business (Perez, 2015). After incorporation, then the business is considered legal and it is now recognized as a legal business entity. It has a legal personality and now can legally pursue its business objectives as prescribed in its constitution and bylaws as approved by the Security of Exchange Commission. Thus the treatment to a corporation is now the same treatment to a person.  Business entities, just like individual persons, are subject to taxation and must file a tax return. Some business entities are exempt from federal income tax. These include non-profit charities and non-profit corporations. Business entities may be subjected to state income tax, depending on the laws of the state or states where they conduct business.  

There are different types of businesses and knowing different types of businesses could help us understand the nature of business. The classification of a business depends on the objective that it pursues. Therefore, first, we have a sole proprietor. The sole proprietor is an unincorporated business and it is usually owned by a single individual. There are no forms we need to fill out to start this type of business. The only thing you need to do is report your business income and expenses. This is the easiest form of business to set up, and the easiest to dissolve. A Sole Proprietorship in the Philippines is also known as a "single proprietorship, A sole proprietorship is the most simple form of business and the easiest to register in the Philippines, through the Bureau of Trade Regulation and Consumer Protection (BTRCP) of the Department of Trade and Industry (DTI). It is owned by an individual who has full control or authority over all the assets, as well as personally answers all liabilities or losses. The fact that it is run by the individual means that it is highly flexible in which the owner retains absolute control. Concerning liability, the sole proprietorship has an unlimited liability as compared to a corporation. This is in case the owner puts up his/her business not with her/his own capital but from loans either from individual persons or from the banks. When the business is bankrupt, then the owner has to pay all the money that he/she has loaned from other people or creditors. The creditors can also file a case against the owner and run after the owner and can proceed not only against the assets and property of the business but also the properties of the owner. Therefore the laws do not differentiate between the owner and the business, both are the same.   

The second is corporation. A corporation is an entity which is separate from its owners. Therefore, unlike a sole proprietorship, the corporation has limited liability protection. The Corporation is formed under the laws of the state in which it is operating, with Articles of Incorporation. It has shareholders, and the shares may be privately or closely held, or they may be offered for sale to the public. Corporations are taxed separately from their owners at the corporate tax rate. Since corporations are separate entities, the debts and liabilities of the corporations are also separate from those of the owners. This separation is sometimes called a “corporate shield” or “corporate veil”. The corporate veil is a term used to describe the separation of corporations from their owners. As a separate entity, the corporation is set up to shield its owners from personal liability for the debts and negligence of the business.  Since it is a separate entity, when the corporation is sued, the individual shareholders and officers cannot be brought into the lawsuit. But there are cases in which the corporation's officers and shareholders could be sued for negligence or for debts; the action of bringing in these shareholders to be sued is called "piercing the corporate veil" or "lifting the corporate veil. “There are two instances when a corporation can be sued: first, in the case of fraud, in which the corporation was found to be a sham that was set up to carry on fraudulent deals or for fraudulent purposes. In this case, they knowingly and freely pursue immoral objectives. Second, in the case of egregious and willful activity by corporate shareholders or officers who put corporate gain over the public good (Murray, 2015). Again they knowingly and freely pursue immoral intentions even though they know that the common good will be violated.

The third is a partnership. It is a legal relationship formed by the agreement between two or more individuals to carry on a business as co-owners. Unlike Corporation, the partnership is not a separate entity from its owner. Since it is not a separate entity from its owners, then the owners must take responsibility in case of business goes bankrupt. Partnership must have at least one general partner who assumes unlimited liability for the business, for actions of the partnership. It may also include limited partners who are merely investors and who do not share in the day-to-day operations of the business and who do not share in liability. The partnership must have at least two partners. Partnerships are usually registered with the state in which they do business, but the requirement to register varies from state to state.  Partnerships use a partnership agreement to clarify the relationship between the partners, the roles and responsibilities of the partners, and their respective shares in the profits or losses of the partnership (Murray, 2015)

Fourth is Trust. Trust is usually formed upon the death of an individual and is designed to provide continuity of the investments and business activities of the deceased individual (Perez, 2015). Fifth is called the non-stock nonprofit corporation. Their purpose is not for profit but it is for service or for charity. Such kind of business is exempted from tax but it needs to report its activities, income and assets to ensure that it complies with the government laws with charitable institutions or corporations. We use the term nonprofit because these organizations are not set up for the sole purpose of making a profit. Rather, they pursue public benefit purposes that are recognized by the Constitution. What makes an organization a nonprofit is: first its mission. Its mission is to undertake activities whose goal is not primarily for profit. Second, no person owns shares of the corporation or interests in its property. Third, the property and income of the nonprofit corporation are never distributed to any owners but are recycled back into the nonprofit corporation's public benefit mission and activities. In terms of ownership, it is owned by the public, it belongs to no private person and no one person controls the corporation. All its assets are dedicated to service or charity. The cash, equipment, and other property of a nonprofit cannot be given to anyone or used for anyone's private benefit without fair market compensation to the nonprofit organization (Fritz, 2015).  In terms of control, it is controlled and governed by a Board of Trustees and their function is to see to it that the organization serves its purpose and the founder does not own or control the nonprofit. The Board of Trustees does not act as individual persons but acts as a group. Nonprofit is only accountable to the public and it is therefore, it must file annual information returns to the appropriate office of the government (Fritz, 2015). 

After understanding the nature of business, now we have an idea of how businesses work. Some are taking full responsibility and others are avoiding responsibility which is allowed by law by creating a corporation. However, setting aside the discussion on the different kinds of business organization, from the definition, it gives us a clear view of what business organization is all about. Depending on the kind of business, each business has a different setup and has different level of liability. Some have unlimited liabilities, while others have limited liabilities. In the case of unlimited liabilities, then such a business cannot cover itself from legal charges and assume the damage. However, our concern in this particular topic is corporate moral responsibility. A corporation has a limited liability because it is a separate entity from its owners. The concern is: who is taking the moral responsibility or who is going to take the blame?  

Corporate Moral Responsibility and Individual Responsibility

The starting point of discussion is: is a corporation not morally or morally responsible for its actions? This question is raised because of the fact that a corporation has a limited liability. Such nature of corporations has brought controversies among theorists about whether a corporation is morally responsible or only the individual person, not the corporation. Answering the above question would be simple if we follow the previous argument on the determining factor of moral responsibility, then we can give an immediate answer to this question. As long as the act was done knowingly and willingly by the corporation, the organization is morally responsible. However, the problem becomes complicated because it is not a matter of applying such a principle but the theory of corporation makes it complicated. The idea of a corporate veil makes things harder. Pursuing this idea, we encounter a problem and the problem is a corporation has no reason and free will because it is a legal entity created by law that can carry out a business for a certain objective. It is not an individual person who acts knowingly and freely. The corporation is a separate entity from its owners and thus it has a limited liability, in the sense that it cannot take all the blame for its actions. Why? Two opposing groups present their views. Those who use the individualism methodology would argue that "corporations don't commit offences; people do (Bodenheimer, 1980). The strategy of Individualism, as revived by numerous commentators in recent years, is to abolish corporate criminal liability and rely instead on individual criminal liability (Lederman, 1985). He continued that the theoretical basis for imposing criminal liability on the corporation remains unclear. Such a situation has encouraged the trend toward a slight restriction in the scope of corporate criminal liability.

How can we apply moral responsibility and blame to a corporation? Friedman (1967) as cited by Lederman (1985) argued that many debates have come out to discuss issues related to the moral responsibility of corporations. Indeed, the very substance of the corporate body is controversial and various views concerning it have emerged. Some treat the corporate body as a mere legal fiction devoid of the ability to function independently and requiring permanent representation by human beings.  Others treat corporations as real entities claiming that the law merely recognizes the existence of corporate bodies rather than creates the corporate entities. A third group of jurists rejects both these approaches and offers additional explanations. The upholders of the theory of individual responsibility rooted in methodological individualism and its related metaphysics, argue that one cannot ascribe moral responsibility to a corporation but only to “flesh and blood” individuals who are moral persons but Soarez (2003) argued that corporations have sufficient structural complexity to be agents whom it makes sense to call to account for their actions and the consequences of those actions. It may not be possible for corporations to be responsible in the way that the individual can be but they can be responsible appropriate to corporations. J. Braithwaite and B. Fisse, (1998) in an article, “The Allocation of Responsibility for Corporate Crime: Individualism, Collectivism and Accountability” as cited by Soarez (2003) argue that methodological individualism amounts to a dualistic ontology. On the one side are individuals and on the other are corporations. Individuals are observable and therefore, real, while corporations are abstractions without the possibility of direct observations. If it is so, it is not possible to ascribe to a moral responsibility to a corporation and ideas such as agency, autonomy and rationality do not apply to a corporation. Therefore we cannot expect formal organization or their representative to take the moral blame. It is along such line of argument, that Soarez (2003) lamented that moral responsibility is a word without meaning. Amidst those conflicting discussions, however, debate along such ideas never ends because of the desire to settle the score on who is holding the moral responsibility. The question of who is holding the responsibility remains alive because of different interpretations of the nature of the corporation. Trying to settle the interpretation, Lederman (19850 suggested that distinctions must be made between human beings and corporate bodies. Those distinctions are not to clear one and punish one but to clear the responsibility in terms of the extent to which both are responsible morally. Some argue that even assuming that the individual desires of a group of people working in concert can form a "collective will" as a result of the interdependence and mutual influence within the group, and even assuming that this synthesis of desires is distinct from the separate wills forming it (Braithwaite &b Fisse, 1998), the problem of personifying the corporate body is not thereby brought to a clear-cut solution. The corporate entity is an enterprise devoid of the physical ability characteristics of the human race. Man possesses consciousness and physical aptitude, as well as the power to exercise them. Corporate bodies, in contrast, are bereft of those capacities and depend totally on a human source to function.

To clear such issue, Soarez (2003) presented two arguments from two contestants: Nominalists and realists. For the Nominalists, corporations are collections of individuals or aggregations of human beings. The Realists argue that a corporation has its own existence and meaning as well as a moral/legal personality of its own. He further emphasized that both of these views have implications for moral and legal responsibility. In the Nominalists' view, corporations do not exist apart from their members; any blameworthiness or responsibility can only be obtained from the culpability of an individual employee. Therefore, in line with this nominalist view, corporations are moral persons in the sense that they are entities and they are intentional actors. Corporations are entities with a dominant role to play in our society. Corporations are more than mere collection of individuals which means that they are capable of moral decisions and therefore susceptible to moral blame. However, this would leave one with the problem of deciding whether the corporations should be responsible for the behaviour of their employees or only for some of them. Definitely, if employees or employees act on behalf of the corporation because they are or he/she is carrying out their duty or/duly authorized by the corporation, then, in this case, the corporation has to take the blame. In the realist's view, corporations represent something beyond individuals which means that following this point of view, it may be possible to find a new candidate for attributing responsibility. In the realist's view, the corporation is not morally responsible. However, Lederman (1985) settles this issue by using the conspirator theory. He said that the theory of conspiracy holds any conspirator liable for crimes committed by fellow conspirators in the furtherance of the conspiracy, even if the conspirator was not capable of committing the offence himself. The analogy to the theory of corporate criminal liability suggests that each breach of law the corporate body has been accused of is in furtherance of an offence previously plotted between the corporation and the perpetrator. Hence, the corporation is criminally liable for the acts of the perpetrator in the execution of the plan of the conspiracy.  

Based on those arguments presented in the discussion, we can settle our case on the question of   “who is taking the blame?”  Following the argument, the traditionalists and the nominalists definitely would answer that the one who is taking the blame is an individual person or employees because they are the ones who have reasons and freedom. They have the knowledge of what is right and what is wrong and the knowledge of what is good and what is bad. Therefore using their freedom, individual employee or employees could refuse to carry out a job which is not moral, even though they or she/he is authorized to do so. Further, they argue that individuals had to carry out the particular actions that brought about the corporate act. Contrary to the traditionalists' and nominalists’ view, French (1979) as cited by Velasquez (1998) claimed that when an organized group such as a corporation acts together, their corporate acts may be described as the act of a group and consequently the corporate group and not the individuals who make up the group must be held responsible for the act. Take an example, the defective product of beauty product cannot be attributed to the individual person but it is attributed to the corporation or the company where the product is made, so long the cause of defective product was not caused by the individual employee but a consequence of following the order of the company. Velasquez pointed out that more often than not, employees of large corporations cannot be accused of “knowingly and freely” joining their actions together to pursue corporate objectives. Often time they may not be aware of the intention and the ends/objective of the corporation’s act because they are not involved in the discussion during the planning process and they have no way of finding it out and are not capable of stopping it. In this case, the excusing factor is ignorance and inability.

However there are situations wherein employees know that the corporation’s plan is immoral, however, they just ignore it because they have no power and no choice to do otherwise except to follow the order. They can question and withdraw their cooperation but they choose to go along because of the fear and pressure that they might be fired. However, such a situation could not be used as an excuse by the employees or employees from their moral responsibility. Velasques (1998) claimed that following orders out of fear of his/her boss cannot absolve the employees/employees from moral responsibility. Unwillingly cooperating with the corporation to do a certain crime cannot excuse him/her from moral accountability because such reason is not serious enough to cause his/her mind to go blank but she/he is still in full control of her knowledge about the wrongness of her/his action. For example, an employee was authorized by his/her employer to put a bump near the gate of their business competitors. The employee cannot claim that he/she is just following orders because the employee knows that it is wrong but still doing it. Doing a certain crime because of fear, threat, and uncertainties may lessen or mitigate the moral responsibility of the employees. The employees/ employee can only be exempted from moral responsibility if the employees/employee is found to be in complete ignorance about the wrongness of their act and if he/she was coerced by his/her boss to commit a certain crime, however, such reason can only be accepted if the coercion was very serious up to the point that her reason cannot function well.  Moral responsibility requires merely that one acts knowingly and freely and it is irrelevant to use the reason of “following orders only”. Following orders because of pressure may only mitigate the employee’s moral responsibility over the crime.  

 Conclusion

Moral standards are applied to all who are called rational beings, be it an individual person or a corporation. Consequently, all must take responsibility if they are found to violate moral standards. We conclude that employees and corporations are morally responsible for the crime they have committed. However moral responsibility depends on the circumstance in which how the crime is committed. The determining factors of the moral responsibility of a corporation are knowledge and freedom or free will. Though a corporation is a separate legal entity from the owner and is not considered as an individual person, however, a corporation is composed of rational human beings who have knowledge and freedom. There are situations in which, as a group, it knowingly and freely pursues objectives that are in violation of moral standards.   When they violate ethical standards, they are acting as a group with full knowledge and free will. Employees are acting on behalf of the corporation. They are authorized by the corporation to carry out their job as prescribed by the organization or in other words, they are just doing their job. However, employees cannot just wash their hands and throw the blame to the corporation because the elements of reason and free will are retained with them. Thus as individual employees, he/she has still the freedom to choose to follow or not to follow if the order is not moral.

It is based on such argument, that we conclude that both: employees and corporations are morally responsible to the crime committed by the corporation. This position may be opposed by those who are using the argument of individualism methodology; however, our determining factor is knowledge and free will. As long as these two factors are present in certain acts, then the corporation is morally responsible. In this regard, we have a group and individual moral responsibility. Individual responsibility maintains that only individual human agents can be held morally responsible, and group responsibility maintains that groups, such as corporations, can be held morally responsible as a group, independently of their members.  These opposing positions rest on a deeper conflict between methodological individualists, for whom all social phenomena, such as group activities, can be explained by reference only to facts about individual humans, and methodological holists who defend the ontological position that there are social groups capable of actions that cannot be reduced to the actions and interests of their individual members. Though they are using different approaches, the two approaches lead to the same conclusion that both individual employees and corporations are morally responsible because both are still considered rational beings who have knowledge and free will. 

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Thursday, March 7, 2024

Integrity in the Organization and Its Effect on Job satisfaction

 Damianus Abun

Introduction

The performance of the organization/business or school does not only depend on how much capital (money) you invest in the school/company. It does not depend only on the managerial skills of the administrators/managers but it also depends on many aspects of organization life. Therefore, paying attention to the details of organisational life is necessary, not only on physical matters or tangible things but the things that we cannot see such as the values of leaders/managers or administrators and employees. Values may be insignificant in the eyes, but if they are not given serious attention, they can be a big hindrance to the development of the organization.

People often focus on big things or big issues such as efficiency, transparency, managerial skills, strategic planning, and leadership skills together with their technical skills in carrying out their duties and responsibilities but one aspect that people often undermine is the values, particularly the moral values of those who lead, those who are on the top of the organization. The motivation of employees to work is not just caused by money but it is also caused by other factors such as employee’s treatment and organizational climate as a whole (McShane, 2000). Moral values that are being practised by the organization are considered as one of the sources of motivation.

One of the moral values that are often undermined is integrity. Such value may be considered insignificant to some and therefore it is often ignored, if not forgotten and taken for granted. However, though it may be insignificant, but the effect of ignoring it can have a tremendous impact on the organization. The administrators/managers often commit mistakes by focusing on the big picture such as vision; mission, and objectives but small factors that contribute to the achievement are neglected. The foundation of management should be solidly founded on integrity. 

The value of integrity is often written in the handbook of the organization/business or schools as their core values. The value of integrity may seem to be small in our eyes but it has a tremendous power to bring down or up the organization. We may mention several examples of successful companies that have applied integrity as one of their values namely Accenture and Barness & Noble Booksellers. These companies have been included in the Fortune 500 Company (http://fortune.com/video/2016/03/04/best-companies-to-work-for-hospitals/) because of their success stories and their success stories can never be achieved without practising the value of integrity. We also mention several companies that went into trouble such as ENRON and WorldCom. Their bad stories were caused by some wrong behavior which we may call “lack of integrity (Edmonds, 2001, Gison, 2008). Somehow based on the report, the managers and accountants committed fraud in their financial reporting that misled the public and investors.  Those are just examples of having no integrity in managing a business. It has been always the reason that bankruptcies are caused by criminal CEOs. The criminal CEOs are not following the rule of law and ethical practices (Howe 2011).  

Integrity Defined.

Originally the word “integrity” was used only for material objects which means wholeness or intactness. It is a condition in which an object is not damaged or corrupted. Such meaning later on is used for human persons. Integrity is used as a virtue; it refers to a quality of a person’s character. A person of integrity is then defined as a person who has not been damaged inside–out by wrongdoing or immoral act. Thomas More (1633as cited by Nillsen (2005) has used the word integrity which means wholeness which means moral soundness. Moral soundness refers to strong moral principles specifically uprightness, honesty and sincerity. To expand our concept of integrity, we are going to see different concepts of integrity offered by different philosophers.

Condit & Caudill (1999) defines integrity as consistency of actions, values, methods, measures, principles, expectations and outcomes. Integrity in their case refers to consistency, in the sense that there should be no alteration or flip-flopping. Such understanding then is associated with honesty and truthfulness or accuracy of one’s actions. Thus, it is now considered as a moral character. A person of integrity now means a person who has not been broken by immorality. Stemming from such understanding, integrity is connected to acting morally. In this case, there is a substantive aspect of what it is to act with integrity (Stanford Encyclopedia of Philosophy, 2011).  Substantive integrity is the wholeness or intactness of a person. What you see from the outside is a reflection of what is inside you. The inner moral values of the person and actions of the person are jibed, in coherence. Inside and outside of the person is the same. His/her action is a reflection of his/her inner values. Word and action are one, inside and outside are one. Such a view indicates that a good action is originated from a good intention, good heart, and good mind. One can read a person, and what kind of person he/she is, from the action. Integrity then is necessarily seen in action and it is through action we can evaluate if such a person is a person of integrity or not.   

In the development of the discussion of integrity, Cox, Case, and Levine (2017) as cited from Frankfurt (1987) classified integrity as the integration of self, integrity as maintenance of identity, integrity as standing for something, integrity as moral purpose and integrity as a virtue (Stanford Encyclopedia, 2013, 2017). Integrity as self-integration means keeping the self-intact and uncorrupted (wholeness/intactness). In this sense, integrity is a condition of unbrokenness.  According to them, a wholly integrated person is a person who acts without any conflicting desires or a person who constitutes themselves without ambivalence. In terms of integrity as maintenance of identity, integrity means a person’s holding steadfastly true to their commitment, (Frankfurt 1987).  A person of integrity in this sense is one who is committed to people, institutions, traditions, causes, ideals, principles, jobs/ duties and so on.  However, commitment in this case is not just any commitment because people can be committed to a certain act that is not good or even immoral. Bernard Williams (1973) argued that integrity in terms of commitment means a commitment to what is most deeply, and fundamental to one’s life. In that sense, to abandon integrity is to abandon what is fundamental to one’s life, to abandon what gave him/her identity or virtuous character. Therefore, integrity in this case is a virtue.  A virtue motivates a person to act in desirable ways or it enables a person to act in desirable ways.  A person of integrity is a person who can act in a way that reflects his sense of who he is/she is, who acts from her/his motives, his/her interests and commitments that are her/his own (Williams, 1981). The questions here are: what are those commitments, motives, and interests because commitments, motives and interests can be anything either is good or bad?  Cox, Caze and Levine (2003) answered that those commitments, motives and interests must be expressions of great moral values (Stanford Encyclopedia, 2017).

Deepening further the discussion of integrity, Colhoun (1995) tries to view integrity as a social virtue. As a social virtue, integrity is defined only by others, in the sense that integrity cannot be understood if it is not lived in the social context.  Such value exists and is understood because of one’s relation to others. In this case, the integrity of a person can only be understood and seen in his/her relations with others in the community. Colhoun (1995) pointed out that “integrity is not just a matter of a person’s proper regard for their own best judgment but a person of integrity stands for his/her best judgment within a community. A person of integrity treats their own endorsement as ones that matter or ought to matter to fellow deliberators”. In this case, a person of integrity is committed to what is best, not only for himself but also for the community. The person stands for what is good for the community and does not lie to his own statement/decision, conceal them, recant them under pressure, selling them out for rewards or change stand under pressure. He stands for what he/she believes to be best not only for him/herself but also for the community. Therefore, Halfon (1989) later argues that integrity has a moral purpose. It is not just for the sake of integrity itself but a person of integrity in this case is a person who is dedicated to pursuing a moral life by living up to their moral principles and commitment to others. He/she is pursuing a commitment to do what is best morally.

Integrity in Organization

The application of integrity is not just within the sphere of individual life but it is within the social context or social domain. Integrity is not just an individual value but a value that has to be lived in the community or in the organization where one relates himself/herself to others. Therefore, we want to see how integrity is being practised in the organization or in the school context. School is also an organization with its special character and purpose. Thus, when we talk about the organization in this paper, we refer it to as school. The integrity that we discuss in this study is integrity in the school context.

When we talk of organizational integrity, we cannot avoid of talking personal integrity because the organization is composed of individual persons and these may include administrators and employees. We cannot deny that the integrity of those who run the organization can affect the integrity and the image of the organization. Thus, administrators or managers must acknowledge their role in shaping organizational ethics and seize this opportunity to create a climate that can strengthen the relationships and reputations on which their companies’ success depends (Paine, 1994). In this case, integrity is indispensable, it is hard to ignore. In short, not living and practising integrity can lead to bankruptcy. Managers, in this case, are the first one to live such value in their decisions because if they do not, then they run the risk of personal and corporate liability. Such a view supports our belief that individual integrity matters to organizational integrity. What does it mean? When managers do not live moral lives, do not live by their moral example, they can affect the values of the employees. Do not expect employees to be moral when the managers are not. Along such a concept, Dugar (n.d) argued that “at the corporate level it takes individuals of integrity to develop a consensus around shared values. As this consensus builds, the corporation develops a culture of integrity. A culture of integrity creates a highly valued work environment; it impacts the quality of corporate governance; and it provides a foundation for solid long-term financial performance”. In other words, organizational integrity is derived from individual integrity. Verhezen (2008) confirmed such a link between organizational integrity and individual integrity as he argues that individual integrity reinforces organizational integrity. At this level, all employees of the organization adhere to moral principles despite pressure or personal temptations (Adler & Bird, 1988). Now integrity gains respect in concrete situations in relationships with others and within the community or organization.

Along with the stated idea above, integrity failure in an organization is originally caused by character flaws of the responsible individual. The responsible individuals are managers. Most of the time, they need to discern what is morally appropriate and what is not in their daily decisions. Most decisions are not based on good motives and good purpose, but are driven by self-interest and sadly their wrong values affect the rest of the organization which consequently destroys organizational integrity (Rodrigues, 2007). Thus, organizational integrity becomes a social virtue that emphasizes connectedness with a large purpose. A manager of high integrity must act according to moral principles and values that relate to other members of the organization (Becker, 1998). In other words, organizational integrity is a standard of personal moral excellence (Habermas, 1998) of all people working within the organization. Managers’ job is to see to it that all employees are guided by the moral principles, guided by the moral values adopted by the organization. There should be no possible internal conflict between personal values and organizational values.

It is therefore necessary to create an environment where employees are encouraged to live the value of integrity. The organization needs to express those values in a normative statement which can be included in the organization’s mission statements (Paine 2003). However, even though an organization has organizational values, it does not guarantee that all employees will act according to the stated organizational values. One needs an attitude of integrity that not only follows the letter of the rules but adheres to deeply held and internalized ethical values. In this case, leadership maintains organizational ethos about collective mission, identity and long-term objectives. The most challenging is when managers or administrators are confronted with competing and ambiguous demands. In such a situation, a person of integrity needs to make a decision about right versus right, inevitably leading to certain compromises that do not undermine integrity (Badaracco, 2002). 

Integrity and the Bankruptcies

Stories coming from other parts of the world are enough evidence for us to tell that the value of integrity is crucial to the survival of the organization. It has been the reality that not living the integrity means the collapse of the organization.  The stories of several big corporations such as ENRON, WorldCom, Parmalat, Waste Management, Qwest Communications, Tyco International, AIG, Satyam Computer Services, Adelphia Communications, AOL Time Warner and many more are enough evidence to tell us that it is time to give attention to the value of integrity. All these companies are brought down not because of capital inadequacy but because of fraud. The managers and the auditors are conniving to mislead the public by not telling the truth about the financial situation of their companies (Patsuris, 2002). The lack of integrity which is indicated by poor governance led directly to the demise of Enron and Andersen (Veherzen 2008).  The collapse of those organizations does not only destroy the organization itself but even the personal reputations of board members and management.

Just by knowing what happens to those companies and asking why, we simply say that they cheated, they lied or they were not honest. The prize of being dishonest was so expensive. Their stories tell us that the bottom line of bankrupt stories is the lack of integrity. Solving bankruptcy is in the first place to manage integrity. Managing integrity is to manage individual integrity and individual integrity management is a way to build organizational integrity. It is only through such consensus; that the corporation can develop a culture of organizational integrity. As argued by Duggar (n.d) a culture of organizational integrity creates a highly valued work environment for the employees, pride of being part of the organization and improves the brand image of the organization. Consequently, it provides a foundation for solid long-term financial performance.

Besides financial rewards, organizational integrity creates a great place to work. Great Place to Work Institutes, Inc. (n.d) pointed out trust and integrity as the essential factors to create a great workplace to work in. It maintains that trust and integrity contribute positively to the bottom line. When these values are being practised in the organization, employees will be happy to be part of the organization and it can lower turnover rates. Beyond that, it will be easy for the company to recruit qualified applicants, and have better employee morale. Such an environment indirectly or directly generates higher earnings and high performance (GPWI, n.d.).

One may conclude that practising dishonesty can destroy the workplace environment and it can cause short-term and long-term consequences. Short-term consequences include employees’ dissatisfaction, employees’ demoralization and work performance. Long-term consequences may lead to bankruptcy. But what is frightening is not just financial bankruptcy but moral bankruptcy, the bankruptcy of society or the organization. It is a state of being devoid of morality and ethics for business. As O, Connor (2014) put it, “it is the state a person reaches when he trades away or violates too many of his core moral values and commitments. He may also lose important relationships either as a cause or a consequence of his loss of moral commitments. Someone who is morally bankrupt may or may not recognize that he has reached this state”.

Job Satisfaction

Job satisfaction is the output of how people feel toward their jobs.  It is how much workers like or dislike their jobs. There have been a lot of theories related to job satisfaction. We recall the five hierarchy needs of Maslow, Herzberg's theory and many more. Job satisfaction is a product of the fulfilment of different needs which is produced by the work. The needs must be met and the needs that create job satisfaction are not only physical needs but also psychological needs. In terms of physical needs, it can be identified such as basic needs and wants, however, when it comes to psychological needs, it is hard to pinpoint exactly what exactly those needs are, given the fact that humans are different in nature. Psychological needs encompass many aspects of life and many factors either internal or external can affect psychological needs. Thus the term “job satisfaction” is understood to mean everything from “making all aspects of a job easy for employees” to “making the job meaningful, significant and challenging.” Even such description is still limited because aspects of jobs are not the only ones that make people happy but there are unrelated aspects to jobs that make people happy. In other words, we can say that all the factors contributing to employee motivation and effectiveness are not captured in any one of the single ambiguous concepts of job satisfaction. Thus, much of the quantitative research has not been verified by qualitative data. Research conducted by Schleicher, Watt and Greguras (2004) for example, indicated that individuals with identical responses to questions on job satisfaction often possess entirely different behaviours relating to job performance. Additionally, differing factors relating to job satisfaction hold varying degrees of importance to individuals. Thus, a proven model showing the relationship between job satisfaction and performance has been elusive despite the vast quantity of qualitative data supporting the relationship. These issues are very complex and have simply not been fully deciphered by researchers.

Scheid (2010) argued that although job satisfaction, employee motivation and productivity are complex and confusing issues, management should not stop finding out how to improve job satisfaction. It is important to understand them and find out why so. Understanding the reasons for job dissatisfaction and motivation should temper your approach to improving job satisfaction. It is recommended therefore that managers focus on two areas to improve job satisfaction and they are motivation and productivity. The two factors refer to how employees are treated and the content of their work. Managers must monitor the effect of their management practices through feedback. A good employee survey should help management focus on areas which are creating dissatisfaction or which are not providing adequate motivation.

Many researchers have identified tangible ways how to improve job satisfaction. Benefits have been always identified as one of the sources of satisfaction or dissatisfaction. Only a few researchers have identified job satisfaction or dissatisfaction to intangible factors such as behaviour or treatment. According to Voon (2010), organizational success depends on the leaders of the organization and their leadership styles. By adopting the appropriate leadership styles, leaders can affect employee job satisfaction, commitment and productivity. Narasimhan & Lawrence (2011) also emphasized leader’s behavior and style influence employees’ perception of their leaders and such a situation leads to desirable workplace outcomes. Beyond leadership styles, Xiao (2008) pointed out that work values have something to do with job satisfaction. Work values are related to various facets of job satisfaction, which in turn influence employees’ commitment to the organization.

Related Literature on Integrity

Integrity emerges from the literature as a feature of both conviction and personality. At its most neutral, it is identified with coherence between one’s convictions/one’s words, and one’s actions.  The word alone is associated with ethics. Ethics and integrity are often used interchangeably but they are clearly different. Ethics are the moral behaviours prescribed by society or culture that determine “good” and “bad” conduct for its society or organization members  (Pojman, 1995 as cited in Kaiser & Hogan, 2010). While integrity is the moral attribution we apply to one’s observed behaviour (Kaiser  & Hogan, 2010).  Scherkoske (2010) in his essay on Integrity and Moral Danger argued that persons of integrity are a person who is consistently living his moral values in every day’s life and such consistency merits respect. Two influential accounts suggest why. Bernard Williams as cited by Scherkoske (2010) emphasized that integrity is 'a person's sticking by what she/he regards as ethically necessary or worthwhile. People without integrity trade action on their own views too cheaply for gain, status, reward, approval or for escape from penalties, loss of status, or disapproval.

Consistently in line with what we have discussed at the earlier part of this paper, integrity is becoming also a social value because it is only understood in the social context such as community or organization. Such value is not only the value of individual person but it is also attributed to organizations. In this case, though originally integrity is a personal value, it becomes the value of the organization in which all individual persons who are working in and for the organization are living the value of integrity. Srivastava (1988) in her book, “Executive Integrity: The Search for High Human Values in Organizational Life”, shows that executive integrity is not merely a moral trait but a dynamic process of making empathetic, responsible, and sound decisions. Key features of executive integrity include effective social interaction, open dialogue, and responsive leadership. Such value is not just for oneself but it should be displayed through action in everyday management practices such consistent moral action can radiate around the organization to inspire more employees to follow and finally, it can improve the image and performance of the organization.   

Along such a line of argument, integrity can be considered a business asset. Integrity can enhance business outputs and such assets are crucial to the operation and success of business operations. Koehn (2005) in her writing: Integrity as Business Assets, stressed the need for integrity. He pointed out that in today’s organization, employees seldom see executives with integrity. Koehn cited a new survey by the Walker Consulting Firm to prove his point. According to the survey, less than half of workers thought their senior leaders were people of high integrity. However, integrity is not an instrumental value but it must be an intrinsic value of the managers or executives. Often time integrity is used to achieve the ends but it is not really the inner value of the person. Integrity should be a character of the executive, not treated as an instrument used to achieve a certain purpose. Though Koehn sees integrity as an intrinsic value or it may be called the intactness of the character of a person, however Planalto (2012) sees integrity not only as an intrinsic value or psychological harmony but it has also a practical value. Such value must be practised in daily life. According to him persons of integrity remain true to their commitment to action and deliberation. He suggests that practical integrity captures other features of character and action often related to the ascription of integrity.

Expanding on the meaning of integrity, Cox and Caze (2013) argued that integrity is attributed to various parts of a person’s life such as professional, intellectual and moral integrity. Integrity refers to general character. Since it is the general character of the person, integrity would mean how a person exhibits integrity throughout his life. In other words, the main concern of integrity is how a person of integrity lives his life which can be exhibited in his/her personal, professional and intellectual life. Therefore, integrity is now classified into two kinds. One aspect of integrity is related to a formal relation one has to oneself, and the other aspect is related to an important way of acting morally.

On Integrity and Job Satisfaction

Few literatures have been written along this line. However, we try to examine some available literature on job satisfaction and integrity. It has been stated above that integrity is an essential value of the organization. It has been emphasized that practising such values naturally will improve organizational climate, work environment and finally job satisfaction. Callaway (2006) argues that a lack of organizational communication and organizational performance may decline. Integrity and trust have been identified as a crucial ingredient for organizational effectiveness and it has been also established that there is a linkage between trust and job satisfaction in private organizations.  

Integrity in the organization starts with the manager. It must be a personal value of the manager that has to be seen in action.  A manager who has integrity helps employees, listens to their innovative ideas, motivates them, directs them, and remains open and friendly with them. In that regard, a manager’s integrity helps an organization in achieving short-term and long-term goals because a manager’s value plays a significant role in employee involvement. It inspires and motivates employees to engage. See to it that the ethical code that is set by the manager must be lived by himself and acceptable to the employees. All actions and decisions must be based on the value of integrity and it reflects the intensity of integrity of the manager (Eby &Lentz, 2006).  

It cannot be denied that job satisfaction and a manager’s integrity have a direct relationship. The actions and words of the manager govern the actions of employees. If the manager’s words depict trust and honesty, employees will follow the manager. Therefore, integrity is significant to the employer-employee relationships. When there is trust, there can be a good relationship and when there is a good relationship, employees behave ethically and use ethical ways to complete their tasks and achieve organizational objectives (Kosgaard 2006). Lack of it can weaken the performance of an organization because employees can be dissatisfied and demotivated. When the employees perceive unfairness and inequality, they will adopt unethical behaviour (Cropanzano & Mitchell, 2005). Building trust relationships between employees and employers is necessary to achieve the objective of the organization. Employers and employees can work as a team. Teamwork creates a friendly and cooperative environment that makes employees and employers emotionally attached to each other. Emotional attachment builds a trust-based relationship between employees and managers. In light of this theory, managers and employees share a formal relationship. Both work for the betterment of the organization. Social exchange theory exchanges social benefits such as support, advice, etc. (Grant & Sumanth, 2009)

Related Studies On Integrity and Job Satisfaction

Studies have proven that integrity influences job satisfaction or dissatisfaction. It affects the organization positively and negatively depending on how integrity is exercised by those who lead the organization. Along this line, there have been a lot of studies on integrity and how it affects the job satisfaction of employees. Some researchers argue that leaders need integrity to be effective, while others argue that only results matter, not how you get them. Few have empirically examined the impact of integrity on leadership effectiveness. Hooijberg and Lane (2005) examined the impact of leadership behaviours on effectiveness as well as values such as integrity, flexibility and conformity on effectiveness. They found that the values of integrity and flexibility have a significant impact on effectiveness over and above the impact of various leadership behaviours. Going into the same line of interest of study, Davis & Rothstein (2006) conducted a study entitled, The Effect of the Perceived Behavioral Integrity of Managers on Employee Attitudes: A Meta-Analysis. It tried to examine the relationship between the perceived behavioral integrity of managers and the employee’s job satisfaction, organizational commitment, satisfaction with the leader and attitude toward the organization. Results indicate a strong positive relationship between the perceived behavioural integrity of managers and employee’s attitudes toward the organization. From such findings, the study concluded that behavioural integrity should be given serious attention by those who are in the position of leadership. Lack of integrity would result in reducing organizational commitment and dissatisfaction.  This finding was also supported by the study by Protass (2007) who tried to assess the value of integrity of managers and how it affects employee’s attitudes toward the organization and their commitment toward the organization.  The study concluded that perceived behavioural integrity (PBI) was positively related to job satisfaction and commitment to the organization but negatively related to stress, poor health, and absenteeism. It means that lack of integrity does not affect stress and poor health of employees.

Following the same lead, Yammarino and Palanski (2011) also introduced a similar study on the impact of behavioral integrity of managers on follower job performance, follower’s behavioral integrity. Findings from the studies indicated that leader behavioural integrity was not directly related to follower job performance, but it can affect trust in the leader and follower satisfaction with the leader. It was only the integrity of employees themselves that has a relationship toward job performance. Therefore, Somer (2001) recommended that integrity should be written in the manual of the organization to guide the behaviour of its employees.    

Conclusion

Integrity is not spare parts that are needed when it is needed. It is the value that holds an organization together and brings the organization forward. Without integrity, organizational objectives cannot be achieved.

 

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