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Friday, September 9, 2022

Rightsizing and ethical challenges

 SHEENA MAE P. PALASPAS, MBA

Divine Word College of Laoag

(The content of the paper belongs to the author).  

Abstract

In today’s fast-changing business environment, the capacity to adapt and respond quickly is essential for surviving and sustaining development. Further to this, according to Daft and Marcic (2011), a big part of the success of every organization and business rests, at large, on managing human resources. By adopting various strategies for restructuring the workforce, each organization can possibly become flexible in allocating resources more efficiently to achieve the best possible economic results.

Although, many organizations try as much as possible to reorganize their workforce to address their dynamic business problems and cut-throat competition, however, not all strategies implemented by these organizations resulted in successful adoption. Oftentimes, if the selected strategy is not the right thing nor fitted to do, then, these acts of the management will only implicate issues on the organization’s corporate values which creates an ethical dilemma that needs to be taken care of.  

In this regard, this article would like to focus on further understanding rightsizing of the workforce as a justified business strategy, and its impacts, and present various ethical perspectives revolving around this management tool.

Keywords: rightsizing, restructuring, workforce, ethics

Introduction

As cited by Brillantes and Ruiz, (2022), since the 1930s during the administration of President Quezon up to President Duterte in 2017, streamlining efforts on the bureaucracy has been on the priority agenda of every administration in the Philippines. Various strategic terms such as “reengineering,” “reorganization,” “reinventing,” and “rationalizing” were initiated which aimed at improving financial management and delivery of public service but all these interventions turned out to be failed attempts

It has been noted that personnel services allocation continued to consume a large amount of the total budget fund of the government every year (Franco, 2005). Moreover, as cited by Pulse-Asia’s Survey on Filipinos’ Views on Fiscal Crisis, the number of personnel continued to grow but the delivery of services remained dismal and unsatisfactory due to the increased issues on red tape and corruption in various government sectors.

In this regard, it was expected that President Ferdinand Marcos Jr. during his First State of the Nation Address (SONA) will put emphasis on the need for reforming the government and other organizations through a rightsizing process. These prevalent issues triggered the administration to prioritize several rightsizing studies accompanied by legislative proposals for the bureaucracy.of 

Rightsizing of Workforce 

It can be inferred that rightsizing term is not new, it can be compared to be with the same aim as rationalization and other previous streamlining reforms. It can be recalled that it has been one of the priority areas of the Legislative-Executive Development Advisory Council (LEDAC) and the Duterte administration. As defined by Diokno-Sicat (2018), rightsizing is a reform which aims to create a leaner, efficient and effective government organization by reducing or, if possible, eliminating, overlaps, redundancies and duplications in existing agencies, rules and regulations, systems and processes.

 

This intervention has been noticeably supported and underscored by President Marcos Jr. By rightsizing the government, institutional capacity will be enhanced to perform its mandate and be able to provide better services to be delivered while ensuring that there is optimal use of resources. He also pointed out the need for fundamental management principles of efficiency, economy, and effectiveness when restructuring the workforce.

 

Aside from that, the company culture website defines rightsizing as the process of reshaping the workforce to improve business performance and profitability, regain profit, and reduce operational costs in order to address and manage the changing needs of an organization.

Furthermore, Anjali, (2021), defined rightsizing as a strategic tool to remain competitive. By optimizing a skilled, abled and knowledgeable workforce. She further added that it doesn’t necessarily mean laying off or decreasing the workforce rather, it also includes the recruitment and selection of fresh talents and the upgrading of existing roles and responsibilities of current employees.

Factors affecting the Rightsizing of the Workforce 

The changing market conditions, fluctuating customer needs and new internal goals may cause some companies to rethink and optimize their workforce, moreover, to establish if rightsizing is the right move for your business, it is essential to review your overarching goals and objectives. As cited by Sigue-Bisnar, (2020) in her article, each organization and business must assess various internal and external factors affecting rightsizing:

Internal Factors:

1.  Business Strategy. To maintain operating efficiency, many business resorts to the implementation of business expansion or contraction which can lead to rightsizing of the workforce.

2.  Conflict. Misunderstanding among stakeholders, managers and employees that can happen from mergers and acquisitions hampers productivity, growth and business reputation. Through rightsizing, the management can inspect and determine equal corrective measures to solve the issue.

3.  Declining Profitability. Firms resort to rightsizing when they notice that there is a continuous decline in productivity and an increase in operational costs.

4.  Multiskilled workers. Retaining employees who are multi-skilled are beneficial criteria for rightsizing. Retaining them, reduce the cost of hiring other people and reduces the duplication of positions. 

External Factors

1.  Automation and Technology. Technological advancements help in coping with different organizational business needs. Therefore, rightsizing is the key to determining the right size and right people to be retained in the company to fully optimize its resources.

2.  Economic Status.  Economic factors like interest rate, demand, supply, and all other related terms may generate the need for rightsizing.

3.  Political-Legal Aspect. Companies and organizations may be required to comply with rightsizing according to the political initiative reforms and relative changes in company law and labour laws. 

Aligning the workforce with the company’s strategic direction is critical, organizations and businesses need to be prepared to manage the shift in direction. To determine if the workforce has the right and enough skills, many companies should conduct an organizational audit to see if they have the best roles and people within their business. From there, they will also have to eliminate redundancies, and look into or adopt the emerging trends in the industry, so that, the business runs efficiently. It should be noted that when rightsizing is done strategically, then it is the right choice.

Benefits of Rightsizing the Workforce

According to Thangjam, (2022), the process of determining the benefits of rightsizing organizations and businesses can be distinctively seen from two perspectives:

Point of View of the Businesses or Organizations:

1.    Time Efficient. The process of Rightsizing involves less time in comparison to Downsizing.

  1. Maintain Competitiveness. Continuous strategic choices in managing human resources according to the changing environment helped the company to remain competitive.
  2. Attract Proficient Applicants. The profitability and growth achieved through rightsizing attract top talent to seek employment in the organization.
  3. Increased Productivity and Revitalize Workforce. Rightsizing is the process of removing people from a company who aren't doing their job. It can either be because they don't have the skill set to do it effectively or are unwilling to put in the work. The restructuring of organizational structure results in an overall increment in productivity.
  4. Better Hiring Decisions. Rightsizing is all about getting rid of the people who aren't a good fit for your company. It helps you simplify the decision process by questions like: Do we really need this person? Does this person possess the skills needed? Can we pay them?

Point of View of the Employees:

1.     Recognition. During the rightsizing process, some employees get credit for their efforts towards the organization.

2.     Self-Awareness. The employees become aware of their capabilities when management assigns more responsibilities to them.

3.     Commitment. Retained employees renew their commitment to work and organization.

4.     Creativity. Job rotation within the organization helps to increase the creativity of the individual.

5.     Replenished Energy. By removing unproductive employees and simultaneously finding more productive ones, it will fill new energy and uplift the morale of performing employees. The retained and new employees refill the organization with new ideas and energy

Challenges of Rightsizing the Workforce

According to Miller, (2022), the following are risks and challenges that may be faced when implementing rightsizing of the workforce:

1.    High Employee Turnover. Oftentimes, rightsizing can backfire and lead to high attrition among employees. A case cited in Better.com. In late 2021, the CEO of Better.com laid off 900 employees over a Zoom call. Several other remaining employees chose to voluntarily leave as a sign of protest and distrust. The downside of this restructuring is the risk of losing some of the high-performing employees, and they might choose to leave as a sign of protest.

2.    Impacted Business Image. Employees have a negative perception of a company that is going through the rightsizing process. It could prevent new employees from joining the organization and cause existing employees to leave.

3.    Possible Breach of Business Privacy. Every company has its own share of confidential information, without which it cannot function. Some resentful employees might opt to disclose confidential company information to their competitors. This might result in a high cost for the firm and a loss of data security

4.    Possible threat of Legal Suite. Some employees may even file a lawsuit against their employer in the worst of cases. If rightsizing is not effectively handled, it might make matters worse rather than better for the company.

5.    Effect on Client Relations. Because rightsizing can harm the company's image, it can jeopardize existing client relationships and can lead to confusion and miscommunication.

The trade-off between Deontological Aspect and Utilitarian Aspect

It cannot be denied that the mentioned definitions are very idealistic to the extent that it sheds us hope that by embracing this intervention will uplift our economic and social lives which were being disrupted by the recent pandemic. By being able to see the different impacts of rightsizing, positive and negative, we gain more understanding of it and when to really use it.

In addition to this realization, Perante-Calina (2018) suggested that the process of reorganization and rightsizing should go beyond the deontological aspect, where traditional duties on the economy, efficiency and effectiveness are always put into consideration, ignoring what is at stake will just create more implications. As commonly understood, “economy” is about determining the ideal means of achieving goals and objectives quickly and at the lowest possible cost. “Efficiency” is competently finishing tasks (programs, projects, activities) with the least time and effort. “Effectiveness” is accomplishing an organization’s goals following sound processes anchored on its overall mission, with the pertinent national and local authorities capably providing public goods.

Over the years, based on studies and interactions with many academics and practitioners in public administration at the local, national, and global levels, we have concluded that it is equally important — and relevant — to include the principles of equity, ethics, and accountability in any reform intervention. Which more embraces the utilitarian approach as we need to put consideration on the possible consequences of our actions.

In this regard, “Equity” has two dimensions: one is a preference for the poor and the vulnerable, and the other is an effort to reform governance and administration. On the other hand, “Ethics” means knowing what is right from wrong. In public service, as provided for in the Code of Ethics and Accountability (RA 6713), civil servants are expected to fulfil their duties with responsibility, righteousness, honesty, and impartiality as much as possible. Finally, “accountability” is about an obligation or willingness to accept responsibility — and when called for, the consequences — for such actions.

There should be a trade-off between the intentions of delivering duties and responsibilities with giving due care diligence to the consequences it may bring. It is true that the President and administrators and managers of different organizations and businesses have the authority and the widest latitude of discretion of power to hire and remove employees. However, such power is not absolute, it must be exercised within the bounds of civil service and labour laws and regulations and should be in consideration of his ethical accountability.

Conclusion

Strategic rightsizing is a useful tool in boom times but is necessary in challenging times. Rightsizing also enables businesses to plan and meet their strategic objectives more effectively.  Moreover, rightsizing efforts are not only considering the present problems and issues but should also consider the long-term effects of such interventions. Furthermore, rightsizing efforts should not only have long-term perspectives but also it should be sustainable (Naval, 2022).

Needless to say, graft and corruption continue to be among the biggest and longest-running challenges confronting the Philippines. Despite the many reorganization interventions of all administrations, corruption remains a reality that exists even in the smallest income-earning business.

With these, there is a need to take a more planned approach that stays true to the company’s intent and minimizing any impact on quality and customers could well be the differentiator that better prepares your organization for the next normal. Moreover, ethics and accountability MUST be always EMBEDDED in designing and implementing reforms and rightsizing strategies.

References:

Anjali, J. (2021). Rightsizing. https://theinvestorsbook.com/rightsizing.html#Conclusion

Brillantes, A. and Ruiz, K. (2022). Principles in Government Rightsizing: 5 Es and an A. https://www.bworldonline.com/opinion/2022/08/02/465530/principles-in-government-rightsizing-5-es-and-an-a/

Daft, R. and Marcic, D. (2011). Management: The New Workplace, 7th Edition. South-Western Cengage Learning

Diokno-Sicat, C.J. (2018). Economic Principles for Rightsizing Government. https://pidswebs.pids.gov.ph/CDN/PUBLICATIONS/pidsdps1846.pdf

Miller, T. (2022). What is rightsizing? Definition and meaning. https://marketbusinessnews.com/financial-glossary/rightsizing-meaning-definition/

Naval, G. (2022). State workers: Rightsizing must start from the top. https://malaya.com.ph/news_news/state-workers-rightsizing-must-start-from-the-top/

Pulse Asia’s October-November 2004 Ulat ng Bayan National Survey on Filipinos’Views on the Fiscal Crisis. Retrieved from: http://pulseasia.newsmaker.ph

Sigue-Bisnar, M. (2020). Rightsizing done right. https://www.grantthornton.com.ph/insights/articles-and-updates1/from-where-we-sit/rightsizing-done-right/

Thangjam, T. (2022). Understanding Rightsizing in HRM in the Right Way. https://blog.vantagecircle.com/rightsizing/

 

Privacy and social media: Possible breach of ethics

 SONNY P. DIZA, MBA

DIVINE WORD COLLEGE OF LAOAG

When using social media, one should consider basic human rights, personal rights, privacy rights, and the treatment of personal information, etc. while also obeying all relevant laws and regulations as well as the Code of Conduct.

-Sumitomo Rubber Group, Social Media Policy (#129, Financial Times Global 500, 2013

(The content of the paper belongs to the author)

Abstract

Social media use is pervasive across all age groups, social classes, and cultural divides. Social media usage has increased dramatically in recent years. Social media platforms are increasingly used as vital hubs for networking, socializing, and, most significantly, reflecting on many facets of everyday life. As a result, these online venues include enormous amounts of organically occurring data on a range of subjects, including consumer behaviour, attitudes toward pro-environmental measures, and political preferences and perspectives. Nevertheless, the rising usage of digital media is accompanied by ethical and privacy concerns. These privacy concerns may have significant effects on one's professional, personal, and security life. Due to the nature of social media, which is to share information, achieving total privacy is exceedingly challenging. Individuals who use social media must be willing to disregard some personal and privacy restrictions, making them somewhat vulnerable. Weak privacy protections for people in this area have led to unethical and undesired actions that have led to privacy and security breaches, particularly for the foremost vulnerable users.

The ethical issues surrounding a person's right to privacy when they are endangered by technology will be covered in this article. In addition, it also discusses how unethical use of social media can impact users’ privacy, particularly in business ethics.

Keywords: ethics, privacy violation, social media

Introduction

According to Britz, the so-called information age, in which economic activity is mostly information-based, is the era in which we currently live (an age of informationalization). This is a result of technological advancement and application. The main characteristics of this period can be summed up as an increase in knowledge workers, a more open world in terms of communication (the global village/Gutenberg galaxy), and internationalization (trans-border flow of data). The twenty-first century could be referred to as the "boom" time for social networking as the use of social media is expanding quickly. Communication at home and work has undergone a substantial transformation because of social media. Additionally, social media platforms offer a lot of potential for businesses in terms of recruiting, organizational learning, public relations, and internal and external communications. As of February 2019, according to reports from Smart Insights, over 3.484 billion people were using social media. According to the Smart Insight survey, social media users are increasing by 9% yearly, and it is predicted that this growth will continue. Social media users currently make up 45% of the world's population. The "Millennial Generation," or those who became adults at the turn of the twenty-first century, and "Digital Natives," a group of people who were either born or who have grown up in the digital era and are familiar with the various technologies and systems, are the most active users of social media. These user groups use social media platforms for a wide range of activities, including marketing, news gathering, education, healthcare, civic involvement, and political activity. (Chaffey, 2019)

What is Privacy?

            According to dictionary.com, the definition of privacy is the right to enjoy freedom from unauthorized intrusion is the negative right of all human beings. Privacy is defined as the right to be left alone, to be free from secret surveillance, or unwanted disclosure of personal data or information by government, corporation, or individual. (Barrett-Maitland, N., & Lynch, J.,2020) Privacy is the ability to control information about oneself as well as the freedom from surveillance from being followed, tracked, watched, and eavesdropped on. In this regard, ignoring privacy rights often leads to encroachment on natural rights. (Baase, 2012: Barrett-Maitland, N., & Lynch, J.,2020)  

            Peace of mind and solitude can be attained through privacy or even just the awareness that one has this right. People can breathe easily in this quiet since it is free from interruptions and intrusions. According to Richards and Solove (2010) cited by Barrett-Maitland, N., & Lynch, J.(2020), Legal scholar William Prosser argued that privacy cases can be classified into four related “torts,” namely:

Intrusion—this can be viewed as encroachment (physical or otherwise) on one's liberties/solitude in a highly offensive way.

Privacy facts—making public, private information about someone that is of no “legitimate concern” to anyone.

False light—making public false and “highly offensive” information about others.

Appropriation—stealing someone’s identity (name, likeness) to gain advantage without the permission of the individual.

As technology permeates every aspect of daily life, information privacy is becoming increasingly difficult to protect as more and more data is gathered, transported, and analyzed for both good and bad purposes. As technology attempts to blur the barrier between the private and public spheres, it becomes more of a sensitive subject. Even established businesses in the field are struggling to keep clients' personal information secure. As a result, privacy has evolved into the most complex consumer protection issue in the digital age, even though it is fundamentally a human right. (Grover, 2015).

The breach of informational privacy can impact solitude (the right to be left alone), intimacy (the right not to be monitored), and anonymity (the right to have no public personal identity and by extension physical privacy impacted). The right to control access to facts or personal information in our view is a natural, inalienable right and everyone should have control over who sees their personal information and how it is disseminated. (Barrett-Maitland, N., & Lynch, J., 2020).     

It might be argued that privacy establishes the boundaries for participation and disengagement and is a culturally universal requirement for healthy connections between people. Because it is necessary for the growth of specific types of human connections, intimacy, and trust, privacy can also be seen as an instrumental good.  However, due to ongoing monitoring and the inability to gauge how much engagement there is with multiple publics, achieving privacy is much more challenging. (Johnson DG, 2004: Barrett-Maitland, N., & Lynch, J., 2020). According to Baase (2012), some detractors contend that privacy is a universal right and that it offers a defense against antisocial acts including deceit, misinformation, and fraud.

Because it is a prerequisite for other rights like freedom and individual autonomy, privacy is a crucial right. Thus, there is a connection between personal freedom, privacy, and human dignity. Respecting someone's privacy is the same as recognizing their right to freedom and their status as independent human beings.

It is also a basic obligation to respect someone's privacy. To put it another way, it is not a requirement that cannot be waived. There are two possible examples. First off, the police have the right to invade a criminal's privacy by eavesdropping on them or taking their personal belongings (McGarry, 1993). To maintain law and order in society, a government is also permitted to collect sensitive information from its inhabitants (Ware, 1993). Social responsibility thus limits the right to privacy (as a manifestation of human freedom).

Privacy is neither secrecy nor security

According to Grover (2015), Privacy is defined as that that can be kept private and is permitted by society, whereas secrecy is anything that is not permitted to be kept private yet is being done so by someone. Privacy is essential for reputation, whereas secrecy hurts it. Although privacy is not security, it is quite near to it because privacy is jeopardized when it is violated. Security places a greater emphasis on defending data against hostile assaults and the commercial use of stolen data, as is done by some businesses with a concentration on technology. When we say security is required for data protection, we don't mean it's enough to handle privacy. 

Social Media

Employee usage of boundary-crossing technologies in the office for personal purposes is common, whether it means utilizing corporate computers to check personal e-mail and social network accounts or sending text messages on employer-provided communications devices (Abril et.al., 2012). According to Boulianne (2015), social media has become one of the most widely used Internet services worldwide due to the exponential rise of its usage over the past ten years, offering new opportunities to "see and be seen." Social media use has altered the nature of communication, which has affected moral standards and behaviour. The extraordinary rate of user growth has led to changes in areas such as civic and political engagement, privacy, and safety, as well as a decrease in the use of other media. (McCay-Peet, L., & Quan-Haase, A. ,2017).

The use of social media is a developing phenomenon in modern culture. Social media sites give users a simple way to connect with and grow their networks of friends, family, and relevant professionals. Almost anyone's interests can be accommodated by online communities of interest. Social media platforms are being used more and more often by people as a means of communication, information exchange, and - most crucially for this text - the sharing of attitudes and behaviors on a vast array of issues. Online services that let users build "public, semi-public," or both types of profiles can be referred to as social media sites. Users have the option of creating individual profiles and/or joining a group of individuals they may know offline. They also offer ways to establish online relationships. People have access to information about their contacts through these virtual friendships, including background knowledge, interests, and location. Different tools are available on social networking sites to help in communication. Chat rooms, blogs, private messages, public comments, methods for posting content from outside the website, and sharing of films and photos are some of these. As a result, social media has fundamentally altered how individuals interact with one another and build connections. (Gil de Zúñiga, H., Jung, N., & Valenzuela, S., 2012).  

Social media and Privacy

            Social media and the information/digital era have “redefined” privacy. Although technology has a significant impact on information gathering, storage, retrieval, and distribution, its principal ethical implications pertain to accessibility (or lack thereof) and information manipulation. It makes it possible for more people to receive information simultaneously and more widely. Inferentially, more people will find it simpler to access a person's private information. However, a person can be prevented from accessing essential information in electronic form using several security precautions, like passwords.

            Christians (1991) describes technology use as a process that is loaded with values. Even according to Kluge (1994), technology has altered the ethical implications of a document's ontological character. He especially alludes to the technological manipulation of information when he uses this phrase. On the other hand, Brown (1990) rightly argues that we do not need to "rethink our moral principles" as a result of the ethical issues brought on by the use of technology.

            Because sharing information is the main means of engaging in social communities on social networking sites (SNSs), individuals' ability to maintain their privacy is highly dependent on these networks. Users of these platforms are responsible for guarding their information against third-party data collection and managing their accounts, making SNS privacy "multifaceted." However, users of SNSs seem to be more willing to divulge personal and private information than users of other websites. This can be related to the overall sense of belonging, comfort, and family that various mediums convey. Designers of social networking sites do not prioritize privacy measures, and few young adolescent users alter the default privacy settings of their accounts. (Barrett-Maitland, N., Barclay, C., & Osei-Bryson, K. M., 2016).

The impact of the use of technology on the privacy of people manifests itself in a variety of areas. These areas include, inter alia the following:

a. The electronic monitoring of people in the workplace. This relates to personal information, and this is done by so-called electronic eyes. The justification by companies for the use of such technology is to increase productivity. However, Stair (1992) makes it apparent that there is an ethical issue with the employment of these technologies when discussing this practice. According to him, these devices pose a threat to people's privacy at work. Additionally, it can cause a sense of dread and of constantly being watched or the "panopticon phenomenon."

b. The interception and reading of E-mail messages. This raises an ethical issue about an individual's private conversation. Technically speaking, it is possible to intercept email messages, and companies typically justify reading them because they view the technology infrastructure (email) as a resource belonging to the company rather than the individual. Additionally, messages are intercepted to check on people to see whether they use the facility for personal reasons or to perform their jobs.

c. Another major threat to privacy is the rise of so-called hackers and crackers who break into computer systems (Benjamin, 1991). This coincides with the shift in ethical values and the emergence of the cyberpunk culture with the motto of "information wants to be free".

Social Media and Ethics

            The word "ethics" is derived from the Greek word ethos (character), and the Latin word 'mores' (customs). Derived from the Greek word "ethos," which means "way of living", ethics is a branch of philosophy that is concerned with human conduct. It consists of a code of conduct for human beings living in a society. Ethics examines the rational justification for our moral judgments; it studies what is morally right or wrong, just or unjust. Together, they combine to define how individuals choose to interact with one another. In philosophy, ethics defines what is good for the individual and society and establishes the nature of duties that people owe to themselves and one another. It aims at individual good as well as a social good, the good of mankind as a whole (http://www.kkhsou.in/main/philosophy/nature_ethics.html#:~:text=The%20scope%20of%20ethics%20indicates,or%20wrongness%20of%20human%20actions

            It is also defined as the science of the highest good. Mackenzie (1901) defines ethics as "the study of what is right or good in human conduct" or the "science of the ideal involved in human life". So, ethics is the study that determines the rightness or wrongness of actions.

            According to Nate (2018), in the domain of social media, some of the ethical questions that must be contemplated and ultimately answered are:

a.       Can this post be regarded as oversharing?

b.      Has the information in this post been distorted in any way?

c.       What impact will this post have on others?

One of the largest age groups using social media is those between the ages of 8 and 15. These young people, who range in age from 8 to 15, are still learning how to connect with those around them and determining the moral principles they will uphold. Their interactions with the world around them will be influenced by these moral principles. The moral principles that serve as the foundation for our ethical ideals were typically imparted to us by a person or group of people, such as our parents, guardians, religious organizations, or instructors, to mention a few. Many members of Generation Y, or "Digital Babies," are "newbies," but they still need to decide for themselves how much responsibility to exhibit when utilizing the various social media platforms. This involves taking into account how a post will affect their own and/or other people's lives. They must also be aware that when they sign up for a social media network, they are becoming a member of a community where specific conduct is expected. They cannot be expected to have that level of maturity at that age, which is necessary for such responsibility. (Barrett-Maitland, N., & Lynch, J.,2020)

Applicable Ethical Norms

Applicable ethical norms which can act as guidelines, as well as instruments of measurement, must be formulated to address these ethical issues. The following norms can be distinguished: truth, freedom, and human rights. ( Britz, J.J., n.d)

Truth. Truth as an ethical norm has a dual ethical application. Firstly, it serves as a norm for the factual correctness of the information. As a norm, it thus guides the information professional regarding the accurate and factually correct handling of private information. In the second-place truth is an expression of ethical virtues such as openness, honesty, and trustworthiness.         

Freedom. According to this norm, a person has the freedom to make choices in terms of freedom of privacy and freedom from intrusion. As a norm, however, it may not become absolutized. Therefore, the choice of privacy from intrusion may not restrict the freedom of others.

Human rights. This norm is closely related to freedom but can be regarded as a more concretely applicable norm. Applied to privacy it means the juridical acknowledgement and protection of a person's right to privacy. As an individual human right, it also protects the individual from unlawful interference from society (amongst others the state) in the private life of an individual.

Conclusion

In the information age of today, one's digital imprint can make or break them and determine whether or not they fulfil their life's goals. Social media contacts and unethical behaviour can have significant effects on a person's career and social life. Internet posting signals the "end of forgetting," thus it's crucial to use it responsibly. The irresponsible use of social media has ramifications for privacy and may lead to real-world and virtual security breaches. Social media use can also lead to a loss of privacy because many users are forced to share information that they otherwise would not. If users don't properly control their usage of social media, it can divulge information that could lead to privacy violations. Therefore, it is crucial to remind users of the risks and consequences of disclosing sensitive information in this setting and to promote caution in guarding users' privacy on these platforms. This might lessen the use of these platforms for immoral and reckless purposes and promote safer social interactions. Social media usage ought to be guided by universally applicable moral and ethical standards that foster healthy connections among people of different racial, cultural, religious, and socioeconomic backgrounds.

The processing of information via technology raises significant issues with an individual's right to privacy. The rights to freedom and human autonomy are closely related to this one. These issues mostly concern the availability of information and its manipulation. This is especially important for information professionals who work with sensitive personal data. The standards of liberty, truth, and human rights can be used to provide actionable rules for dealing with these issues.

References

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Wednesday, August 31, 2022

Quiet Quitting Mentality: Is it Good or Bad?

 ELMA OCAMPO GABRIEL, MAPA,

PhD. Student

Divine Word College of Laoag

Abstract

 

Quiet quitting is the latest workplace buzzword that is taking social media by storm and is gaining popularity as employees continue to reevaluate their relationships with their jobs. The term is spreading through career sites like LinkedIn, where some job coaches and managers are cautioning against the practice. The term is a bit misleading because quiet quitters aren’t walking away from their jobs. "Quiet quitting" is a new term for an old concept: employee disengagement. However, it comes at a time of "unprecedented burnout".  It follows after the "Great Resignation," in which nearly 4 million employees left their jobs each month in 2021 due to disagreements over flexibility and a widespread rethinking of how work should fit into their lives (Kacher, 2022). The emergence of the quiet-quitting phenomenon, according to experts, is not a coincidence. It is the result of the COVID-19 pandemic, which resulted in the loss of millions of jobs as the disease shut down the economy. Even though the majority of people have found new jobs or been rehired, the country's workforce is still smaller than it was before the health care crisis. This puts additional strain on existing employees, who are frequently asked to do more for the same pay. 

Keywords: Employee disengagement, Quiet quitting, generation gap, bare minimum

Introduction

According to Park (2022), the phrase quiet quitting was initially coined in March 2022 in a tweet. However, the phrase reached true popularity in TikTok in July 2022. The idea gained traction in the middle of August 2022. The roots of quiet quitting go even further back to at least April 2021 on Chinese social media. The Chinese trend tang ping, or “lying flat,” essentially means the same thing as quiet quitting: avoiding overwork, not making your job your only thing in life, and otherwise living a happy, healthy life.

According to the U.S. Bureau of Labor Statistics, the COVID-19 pandemic not only disrupted everyone's lives with restrictions and a lockdown on public gatherings; it also made some people rethink their career choices. During what's known as the Great Resignation, 71.6 million people left their jobs from April 2021 through April 2022, which averages 3.98 million people quitting monthly. In June 2022, the number of people quitting reached 4.2 million. Not only are people resigning from positions, but they also want to limit their workloads. Enter quietly quitting -- the new way of doing a job's bare minimum.

Quiet Quitting Defined

Quiet quitting does not imply that an employee has left their job, but rather that they have limited their responsibilities to those that are strictly within their job description to avoid working long hours. They want to do the bare minimum to complete the task at hand while also establishing clear boundaries to improve work-life balance. These employees are still performing their duty long and are not adhering to the 'work is life' culture to guide their careers and stand out to their superiors. They stick to their job description, and when they get home, they put work aside and concentrate on non-work duties and activities.

Quitting quietly, on the other hand, could indicate that an employee is dissatisfied with their job or is suffering from burnout. Quitting quietly is one option. According to a Pew Research Center survey, the top reasons Americans quit their jobs in 2021 will be a lack of advancement opportunities, low pay, and feeling disrespected. As "quiet quitters" defend their decision to leave their jobs, company executives and workplace experts argue that while doing less may feel good in the short term, it may harm your career—and your company—in the long run.

Signs of quiet quitting work

Quiet quitting signs can vary depending on the employee's reasons for wanting to take a break from work. If an employee is truly unhappy, the signs may be much more visible than if they simply want a better work-life balance. Below are some signs of quiet quitting that include the following:

·         not attending meetings;

·         arriving late or leaving early;

·         reduction in productivity;

·         less contribution to team projects;

·         not participating in planning or meetings; and

·         lack of passion or enthusiasm.

Why are employees engaged in quiet quitting?

For years, workers have quietly quit their jobs to pursue new opportunities, whether it was due to low pay, an unmanageable workload, burnout, or a lack of advancement opportunities. According to Asana's (2022) Anatomy of Work report, seven (7) out of ten (10) employees experienced burnout in the last year. The report findings also showed that employees suffering from burnout are less engaged, make more mistakes, leave the company and are at a higher risk for low morale.

According to LinkedIn's Global Talent Trends (2022) report, more people had time to think about and question their careers, as well as seek more work-life balance. People are now using social media to air their grievances. Work does not have to be life, according to a TikTok video, and people should reconsider their work-life balance needs. Moreover, as per Gallup's (2021) survey, only 36% of people are engaged with their jobs.

Working from home has also altered the workplace dynamics because employees and managers communicate in new ways through online meetings on platforms such as Zoom or Teams. Because these interactions must be scheduled rather than impromptu, they may feel more formal than office chat sessions. Employees and management may become estranged as a result of infrequent meetings. Employees who receive regular support and praise may feel valued and connected.

Quiet quitting may also indicate that an increasing number of employees are disengaged from their jobs and employers, which benefits neither party (Spielman,2022). As a result, businesses may fail to get the most out of their employees, while employees put in long hours on a job they dislike.

Generation Gap

According to Deloitte's (2022) Global Gen Z and Millennial Survey, there are potential generational differences between Boomers and Gen-X executives who have subscribed to the hustle 'rise and grind' mentality to climb the corporate ladder and younger generations who prioritize a better work-life balance. According to the survey, one of the top concerns of the Gen-Z and millennial generations is money, with pay being the number one reason workers in the demographic have left their jobs in the last two years. Unlike previous generations, one of the most difficult challenges for the new generation of professionals is maintaining interpersonal connections and relationships in the workplace, after the pandemic isolated them during critical years of development.

Money may not always be the top priority in a job for Generation Z, those who were born between 1997 and 2012 and are also referred to as Zoomers by Pew Research Center. Instead, they prioritize work-from-home and remote flexibility, wellness and mental health initiatives, and meaningful work and culture. Many people are willing to change jobs to find the best fit. According to Oxford Economics, the number of Gen Z workers in Australia, France, Germany, the Netherlands, the United Kingdom, and the United States is expected to more than triple to 87 million by 2030, accounting for 30 per cent of total employment.

According to an August 2022 survey of 1,000 employees conducted by ResumeBuilder (2022), approximately 25% of workers across all age groups said they are doing the bare minimum at work. However, the study found that approximately 30% of people aged 25 to 34 said they are doing the bare minimum, compared to only 8% of workers aged 54 and up. Meanwhile, some conservatives and older workers are bashing the idea of quiet quitting, deriding it as "lazy," self-indulgent and lacking professionalism. 

Despite these differences, experts believe the debate will ultimately benefit both employees and employers by revealing how modern workplace communication between workers and managers must change.

Downsides of engaging in Quiet Quitting

Quiet quitting is a natural reaction to the overwhelmingly unfair and unbalanced world of salaried work. We give up our right to overtime and hourly pay in exchange for benefits, job security, and the feeling that we're "taken care of." We're also expected to go "above and beyond" at our jobs, which means taking on extra responsibilities and working extra hours, with the expectation that our efforts will be rewarded. Except that anyone who has ever worked in any job knows that it is relatively uncommon for those who work hard to be rewarded.

However, there is a far more compelling case to be made that employers are the ones Quiet Quitting - they are the ones who have failed to create incentive structures for working harder and doing more, and they are the ones who have failed to create meaningful ways to grow in an organization, and they are the ones who are now complaining that people aren't working hard enough.

According to Freedman (2022), when bosses consider whom to promote, they might look to workers who are going above and beyond their job requirements. "With that choice [of quiet quitting], there will come slower promotions and less visibility, and possibly fewer rewards," she added.

Quiet Quitting corresponds to Quiet Firing

This is the equivalent of bosses complaining about "quiet quitting." This is a difficult question for bosses to answer because it is nearly impossible to answer without sounding evil. As a reaction to quiet quitting, "quiet firing" involves employers mistreating their employees in the hopes that they will quit but not fire them.

The decision to step away from a “hustle culture” can cause tension between employees and company executives, and can also cause a rift between colleagues who may have to pick up the slack. "Whether people feel like their coworkers are committed to quality work can affect the performance of the organization and cause friction inside teams and organizations (Harter, 2022).

How employers respond to combat quiet quitting

Leaders must devise strategies for engaging the quiet quitters. Working actively is required to ensure the success of both the individual and the business. Employees will thrive if they enjoy their jobs and find meaning and purpose in what they do.

The most effective way to prevent employee disengagement is to improve the employee experience. Speak with employees, solicit their feedback, and determine what you can do to make them feel appreciated. It could be as simple as daily encouraging words.

Ensure that workloads are realistic and that appropriate boundary is in place to maintain a work-life balance. It is critical to check in with employees to ensure that these boundaries are clear and that an open and honest relationship is established. Managers can help prevent burnout by encouraging employees to take breaks during the day and to take advantage of their vacation and paid time off throughout the year.

Another option is for managers to set a good example by not responding to emails when they are not working. Managers should avoid sending non-urgent late messages to "incentivize employees to completely disconnect from their computers."

Lastly, employers should discuss career paths with employees and look for ways to help them achieve their ultimate goals through clear, actionable tasks. Quiet quitting will not change unless companies help employees feel valued and learn how to manage realistic expectations.

Conclusion

Understandably, workers feel exploited and unfairly treated at work. Given everything that people have been through in recent years, it's understandable that they would want to decompress and practice self-care. There must, however, be a time limit. The longer you let the day drag on, the worse you will feel. You must eventually find a way to earn a living while also enjoying your work.

Additionally, all of this poisonous panic stems from capitalism's fundamental misunderstanding of loyalty. People can be brought together by a mission, and they can believe in that mission and work hard to achieve it, but true loyalty is a two-way street. If the management wants people to work harder, give them a tangible reward for doing so, such as a clear path to advancement in the organization or even money. If they want people to work harder, they should make it clear that they will be rewarded for job performance and be specific about the outcome of good job performance.

At the end of the analysis posed an important question: Is Quiet Quitting Good or Bad? Does it harm the employees and hurts the organization?

Quitting quietly is generally a good thing for most people. Workers are establishing boundaries, recognizing their labour power, prioritizing things outside of work, and achieving a better work-life balance. For the executives, quiet quitting may not seem ideal, but happy workers and content will likely work faster and harder. If a problem exists, managers can consider improving compensation and benefits, and reducing exploitative hours. Management should remember that, while numbers and metrics are important in the workplace, employees are, first and foremost, human after all. They must consider their employees' desire to be seen, heard, acknowledged, and valued. When such needs are met, the level of motivation rises, resulting in increased productivity and higher quality yield, which prevents quiet quitting.

References

Picchi, A. (2022, August 24). “Quiet quitting”: A revolution in how we work or the end of working hard? “Quiet Quitting”: A Revolution in How We Work or the End of Working Hard? – Retrieved from www.cbsnews.com. https://www.cbsnews.com/news/what-is-quiet-quitting.

Garcia, N. (2022, August 31). “Quiet quitting” is taking over the workplace – what exactly does it mean? • l!fe • The Philippine Star. L!Fe • The Philippine Star; philstarlife.com. Retrieved from https://philstarlife.com/news-and-views/483698-quiet-quitting-at-work-feature

Z, E. (2001, August 22). Quiet Quitting and the Death of Office Culture. Quiet Quitting and the Death of Office Culture; Retrieved from https://ez.substack.com/p/quiet-quitting-and-the-death-of-office

Telford, T. (2022, August 21). This is what quiet quitting looks like - The Washington Post. Retrieved from  https://www.washingtonpost.com/business/2022/08/21/quiet-quitting-what-to-know/


This article does not represent the idea of the owner of the blog and all the content is the idea of the author 

 

 

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