Popular Posts

Sunday, December 17, 2017

Avoiding exploitation in the organization: A primary duty of moral leadership



Arnel M. Borromeo
Master in Business Administration, Divine Word College of Laoag 

ABSTRACT

Exploitation in the organization is morally wrong. A mere taking advantage of another person for one’s own profit without giving a just equivalent return to his/her work effort is unethical. So much more when there is force, threat or punishment which is a violation of the freedom or freewill of a person. Another is, this can be done in women wherein their bosses at work will abuse or exploit them sexually without their consent. Some also fall to sexual exploitation because of deceit and lies, for a promise to have a good employment and to have a better life.
Exploitation is common to some organizations. People need to work even if the nature of exploitation is present in order to satisfy their basic needs for survival, especially the need for food. The top-level management (owners/managers) of the organization are completely selfish, totally unconcerned with the well-being of their workers. The weakness of the workers are being targeted by them. Workers have been made vulnerable by poverty, unemployment, lack of education, civil conflict, discrimination, gender inequalities or just the hope for a better future.
Exploitation is usual in some areas like hotels and restaurant industry, agriculture and clothing industry as well as clubs and bars.
Moreover, there are so many forms of exploitation in the organization. We need to address this big ethical problem by applying remarkable preventions or solutions.

KEYWORDS

Exploitation, exploit, unfair, unjust, misuse, taking advantage, manipulation, abuse, labor exploitation, forced labor, bonded labor, sexual exploitation


INTRODUCTION

“Whenever people with money have power over people with less money, you have the potential for exploitation.”
Jennifer Weiner 
This quote gives me the passion and eagerness to write about the topic “exploitation in the organization.” The main objective of this article is to capture the heart and mind of the readers regarding the situation and condition of the exploited people working in any place at any time of the day.
Why it is that work is important? Why do people need to work if there’s exploitation in the organization? Work is no longer a way to make a living; it is a way of living. It is already a part of life and it affects everything they do in the organization. Work is the everyday conduct of a person and it is a sense of belongingness to the people around them within the workplace. Every individual in the organization is a worker who wants to contribute something meaningful about the company’s purpose, the mission and the vision.
However, it gives me the heartache and pain on the situation of the workers in some organizations. It is true that work is already a part of their lives but happiness is not present anymore. On a day-to-day basis, workers have no freedom of action. In other words, there’s a violation or omission of their willful act.
It can simply and harmlessly say that the owners, heads or managers (people with money and power) are doing an act of using someone like exploiting an opportunity from the workers (less fortunate, needy/poor) to grow their own business.
This topic does not only captivate the feelings of the readers, but also, it gives them a clear understanding about how exploitation is done between the exploited and the exploiter. It provides also a mind blowing causes of exploitation and the application of law in those circumstances or cases. It also tackles about the different forms as well as some information on the prevention of exploitation in the organization.

UNDERSTANDING EXPLOITATION

It is sad to say that exploitation is exercised and enforced every ticking of the clock, day-by-day at any place in the world. What is the meaning of exploitation? Exploitation is about misusing the human or structural elements of an organization for personal gratification or motives (Seekri, 2010). To make unethical use of, for one’s own advantage or profit specifically to make profit from the labor of others without giving a just return (Webster, 2010). Worker/employees in the organization are exploited, victimized and treated unfairly by the top level management like owners and managers for their own profit and advantage.
I have a lot of rubber shoes, clothes and accessories at home. When I bought these things, I am worried that they have been made by exploited workers, giving hard labor, pouring sweat and tears in an uncomfortable and unhealthy working condition. In addition, workers have insufficient foods and drinks, no freedom of action, excessive time or work and unfair salary/wage. When I use my gadgets like cellphone, digital camera and laptop, I am worried that the companies who manufactured those things have used exploited workers. So what can I do about it? In truth and in fact, I still buy rubber shoes, accessories, clothes and gadgets, and I use them like pretty much everybody else. Exploitation often conjures workers laboring in sweatshops for 12 hours or more per day, and their wages are paid unfairly not in accordance with their work efforts.
In some offices where employees look decent and doing their job well especially women, little did they know that unlawful act can be possibly done by their managers or bosses. Female workers can be abuse sexually with a threat or punishment at work. Women upon applying, or before employment, they are deceived with an office work or a good employment, however they are brought in far away or excluded places wherein they provide sexual services as their work and becomes a means of their livelihood.
Exploitation in the society, is a situation in which force, threat or punishment, mark the relationship between the so called employer and worker. Freedom is restricted, and ownership of the person is exerted. They are found in some hotels, restaurants, agriculture, clothing, bars and clubs industry.

The Exploited and the Exploiter

            Exploitation is present in many areas like companies, industries, factories, workshops all over the world, where manual workers are employed at very low wages for long hours and under unhealthy or poor working conditions. In our society, exploitation is composed of two classes; an exploited class which consist of the less fortunate, they are the one who is in charge of production, they produces wealth or makes profit for the organization, and the exploiter class which consist of the elite people, they are the one who have the money and power and they are the one who enforce unfair and unjust practices.
            The exploited (workers/employees) are forced by fear and punishment to work by the owner of the company who gives a little in return to the exploited to make a way for a living as a means of survival, but the rest of the fruits of their labor are forcefully appropriated by the exploiters (owners/employers).

Marxist Exploitation Theory

            Under this theory, all working-class people are exploited according to Karl Marx. It is the forced appropriation of the unpaid labor. He argued that the ultimate source of profit, the driving force behind capitalists’ production, is the unpaid labor of workers. So for him, exploitation forms the foundation of the capitalist system. Every money collected by the capitalist are the result of the uncompensated labor of the working-class people. The capitalist can increase the amount of “surplus labor” that needed to produce the value of wages by extending the length of the working day. This increases the rate of exploitation, as workers spend a greater portion of the working day performing unpaid labor for the capitalist. (Lapon, 2011)

Causes of Exploitation

It would seem unconceivable that people today would still enslave others or be subject to exploitation by others for profit. Yet unscrupulous employers, pimps, and other opportunists recruit, control, transport, hold hostage and torture human beings against their will. Their victims have been made vulnerable by poverty, civil conflict, unemployment, corruption, discrimination, gender inequalities, or just the hope for a better future. Deception, force or coercion change their dreams and another’s false promises to harsh realities from which physical, emotional and psychological escape is very difficult (Markle, Fisher, Smego, 2014).
In the Philippines and some other countries, poverty is the number one factor of exploitation. Because of hunger and starvation, people are pressured for their day-to-day survival. There’s no other option for them, instead they sought to have a work to satisfy their basic needs especially for food, even if the nature and conditions of work are unfair and unjust. Another thing is, when people are being approach by a relative, friend or business person with a condition of having a good employment or educational opportunity, the people without the knowledge of the hidden agenda of the recruiter, approved immediately to the offer, then later fall to the midst of the unknown. They are forced to labor in a garment/clothing factory, gadgets/appliances factory and some others. Other victims especially women are being exploited sexually in bars and clubs.

Unfair and Unjust

            We can make the world a better place. We can make a company full of people who are happy and working comfortably. But there’s a big question. Can we do it? It’s easy to say but others are going the wrong way. Some employees are selfish for a reason that, they are only thinking about the profit they can get and what may be beneficial to the company even if it may result to the use of unfair or unjust practices. Some employers are able to exercise unethical utilization of labor power without giving a just or equivalent return. In other words, there’s a forced appropriation of the unpaid labor of workers. In that case the workers/employees are being exploited.
            Laws were created to protect the rights of the people. As for the Labor Code of the Philippines, one reason that it was created is to protect the workers/employees’ rights. Article 83 enunciates that the normal hours of work of any employee shall not exceed eight (8) hours a day. This is exclusive of the one (1) hour lunch break. It must be emphasized that work hours exceeding eight (8) hours can still be done provided that there is an arrangement between the employer and employee for work beyond eight (8) hours and that corresponding overtime pay is given. An employee who performs work exceeding eight (8) hours is entitled to an additional compensation equivalent to his regular wage plus at least twenty five percent (25 %) thereof. (Azucena, 2003)
             The workers and employees should be given a just and fair treatment. They should be given proper payment for their hard work on the basis of the hours of work as prescribed by the law. Workers/employees should be given what is just and what is due.

FORMS OF EXPLOITATION IN THE ORGANIZATION

            Just imagine, a mere wound brought about by the cut of a knife is painful, what more if someone is wounded brought about by an unlawful or unjust means of exploitation. It will destroy the whole personality of a person, not only physically but also emotionally and psychologically. Exploitation is also unethical and criminal in nature. This is happening not only in the Philippines but also every corner of the world.
            The following are the most common forms of human exploitation in the organization.

1. Labor Exploitation

The most usual in some organizations are the exploitation of labor. This is a situation of people in which they are coerced to work for little or no remuneration, often under threat of punishment. There are a number of means through which a person can be coerced, including use of violence or intimidation and accumulated debt. All types of labor, with every industry, are susceptible to labor exploitation. Some common sectors and industries are identified as vulnerable which includes manufacturing, factory work, hospitals, construction, restaurants and some others.
  
1.1 Forced Labor

      It is the most common element of modern slavery. It is the most extreme form of people exploitation. It affects the most vulnerable and excluded groups. Forced Labor happens in the context of poverty, lack of sustainable jobs and education, as well as rule of law, corruption and an economy dependent on cheap labor.

1.2 Bonded Labor

      One form of force or coercion is the use of a bond, or debt, to keep a person under subjugation. This is referred to as “bonded labor” or “debt bondage”. Bonded Labor occurs when a person is forced to work to pay off a debt. They are tricked into working for little or no pay, with no control over their debt. Most or all of the money they earn goes to pay off their loan. The value of their work invariably becomes greater than the original sum of money borrowed. (“What is modern,” n. d., para 6)

2. Sexual Exploitation

            It is an act or acts committed through non-consensual abuse or exploitation of another person’s sexuality for the purpose of sexual gratification, financial gain, personal benefit or advantage, or any other non-legitimate purpose.
            Examples of sexual exploitation in the organization are:
·         Observing another individual’s nudity or sexual activity or allowing another to observe consensual sexual activity without the knowledge and consent of the party involve;
·         Non-consensual streaming of images, photography, video or audio recording of sexual activity or nudity, or distribution of such without the knowledge and consent of the party involve;
·         Exposing another’s genitals in non-consensual circumstances. (“What is Sexual,” n. d., para 1 and 3)

Sexual Exploitation encompasses a wide-range of sexual abuse or utilitarian sexual uses of persons, regardless of age, including sexual objectification and sexual violence. It includes any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes. (“National Center,” n. d., para 1)
            Sexual exploitation means taking the advantage of sexuality and attractiveness of a person to make a personal gain or profit. (“Sexual Exploitation,” n. d. para 1)
            Every human being deserves the opportunity to live life to its fullest potential without sexual harm, to pursue dreams and ambitions, express creativity and hone talents, seek beauty, truth and faith, experience hope, joy and love with family and friends.

PREVENTION OF EXPLOITATION IN THE ORGANIZATION

            I believe that every person is made in the image of God. Exploitation of people is a violation to that fundamental rule. As Christians, God calls us to bring freedom and restoration to those who are oppressed and ill-treated as a sign of commitment to Him. We should teach or conduct seminars in some organizations about the teachings of God. It is proper and important to have faith and fear in Him.
            When it comes to prevention, we must pay attention to the causes that lead to the situation of exploitation. Poverty, lack of education and unemployment as the main causes of exploitation, reflects the nature of economic, political, family and other relationships in a community. Discovering causes is an essential step in creating functional and effective responses both to the very existence of the causes, and to the restoration of their consequences. In this regard, there are two main directions for prevention of exploitation. One refers to reducing or possibly removing the cause altogether and the other is strictly enforcing the rule of law. In the Philippines, the government should look possible solutions to poverty. It should give consideration to the education of the people as well as providing more jobs. Regarding the second one, the government should enforce strict implementation of law. It should provide task force to have a surprise supervision and evaluation of all the organizations within the society. And in cases that exploitation is present within organizations, they should impose sanctions and penalties base on the rule of law. 
            In addition, it is necessary to establish an independent body who cares about protecting the rights of the workers against exploitative and oppressive employers. Another is to educate and give awareness to the workers/employees’ rights or duties through training in the civil society and to organized specialized training courses about legal aspects. To give emphasis on the activation of the role of social institutions like schools, churches, media, cultural forums and others. Lastly is to create educational and work opportunities for the poor and needy to have a purposeful life.

CONCLUSION

We need to show sympathy or affection to those people who are victims of exploitation in the organization. People need to work in order to sustain their number one basic need, which is the need for food, even if they are working  in an uncomfortable or unhealthy condition, there’s no freedom of action, there’s force, threat or punishment, excessive time of work and unfair salary/wage. Women who are eager to have a better life, to have a good job or to have an educational opportunity are being deceived and become victims of false promises which later on become exploited sexually. Those people who have money and power are taking advantage of those who are less fortunate to gain profit or to grow their own businesses. In other words, exploitation is the utilization of another person for selfish purposes.
Long before, exploitation was already present. According to the Marxist Exploitation Theory, workers are extending the length of the working day performing unpaid labor which is the source of profit under capitalist system.
In this article, we learned about the causes of exploitation like poverty (hunger/starvation), civil conflict, unemployment, corruption, discrimination gender inequalities and just the hope for a better future. In those circumstances, the owners/managers of an organization are said to be using, manipulating and taking unfair treatment to the workers/employees.
In this topic, it gave us the knowledge and clear understanding about the forms of exploitation and its prevention.
If we feel exploited within the organization we are working with, or if we know someone like a member of a family, relative or friend who is experiencing the same, we don’t have to worry too much because as stated in this topic, we are governed by laws which is protecting the rights of the people, that is the “Labor Code of the Philippines.”



REFERENCES

Azucena, C. A. (2003) Labor Laws Source Book, The Updated Labor Code and other Labor Laws, Fourth Edition, Rex Bookstore, Inc.

Collins Thesaurus of the English Language – Complete and Unabridged, Second Edition. 2002 HarperCollins Publishers 1995.2002, Retrieved on 17 December 2017 at https://thefreedictionary.com/exploitation

Lapon, G. (2011) What do we mean by Exploitation? Retrieved on 28 September 2011 from https://socialistworker.org/2011/09/28/what-do-we-mean-exploitation

Markle, W. H., Fisher, M. A., and Smego Jr., R. A. (2014) Understanding Global Health, Second Edition, Mc Graw Hill Education

National Center on Sexual Exploitation. (n. d.). Retrieved fromhttps://endsexualexploitation.org

Meriam, G., and Meriam, C. (2010) Webster New World College Dictionary, Fourth Edition, by Houghton Mifflin Harcourt

Seekri, B. (2010) Organizational Turn Around With a Human Touch, Trafford Publishing

“Sexual Exploitation Law and Legal Definition,” (n. d.) Retrieved from https://definitions.uslegal.com/s/sexual-exploitation/

Weiner, J., Brainy Quotes – Famous Quotes. Retrieved on 09 December 2017 from https://www.brainyquote.com

“What is Modern Slavery?” (n. d.) Retrieved from https://www.state.gov/j/tip/what

“What is Sexual Exploitation?” (n. d.) Retrieved from https://www.swarthmore.edu/share/what-sexual-exploitation









Thursday, November 2, 2017

How to Motivate a Millennial and a Baby Boomer



By: JUSTINE N. CASER
Divine Word College of Vigan, 2017

Abstract

This paper aims to understand the motivational triggers or drivers of Baby Boomers versus Millennials particularly in learning to love and enjoy their job, to accept responsibilities and perform their job with the best of their abilities, to appreciate the companies/employers they work for, and eventually to be satisfied and to settle permanently in their respective companies.  Based on the theories of motivation and the writer’s personal experiences and observations, having worked in various government and private companies, this paper shows the differences and similarities of the two generations.

Keywords

Motivation, Generation, Millennial, Baby Boomer


Introduction

The Motivation Proclamation[i]

I'm realistic and narcissistic. You say I'm selfish and absurd.
You try to change me. You try to save me. You say I'm gonna learn
I'm so blind. I'm out of time. You're so unkind sometimes.
I never lied. 'Cause I never said that everything would be okay
I never said that we would live to see another day

Motivate me
I want to get myself outta this bed
Captivate me
I want good thoughts inside of my head
When I fall down would you come around
Pick me right up off the ground?


Generation, particularly “generation gap”, is a very current issue. Generation is “a group of individuals, most of whom are the same approximate age, having similar ideas, problems, attitudes, etc” and the average age gap between generations is 20 to 30 years.[ii]  This is classified in to four (4) basic groups: the Traditionalists, Baby Boomers, Generation X, and Millennials/Generation Y.  There are countless discussions regarding the generation gaps but mostly about Millennials defending their generation from misconceptions given by Traditionalists, Baby Boomers, Generation X, and the Millennials themselves.

The “motivation” that prompted me to write this paper is identity-crisis. I would like to know what generation do I really belong – not based on the timetables established by various individuals/groups but by how each generation type is generally defined in terms of the culture and attitude towards life and work.

Basically, I identify myself as “born in the 80’s, raised in the 90’s” kid. There is a Facebook page dedicated to this age group – posting pictures of the games we played, the food we ate, the television programs and movies we watched, the songs we listened and danced (like crazy) to, the slang words we used, and even the various means of punishment we received.[iii] I can say that those were the good times… yes, THE good times.

The major drawback is making this paper as objective and as formal as possible (you may notice the “I”, “myself” and “me”). Looking at the definitions given to the generation types, one cannot help her/himself but to agree or strongly disagree, to the point of becoming in denial and defensive. The topic is very relatable and debatable. It is an argument stimulus that sometimes, instead of giving a positive impact by providing more understanding between people of different ages; it has become another form of type-casting which results to “bigger gaps” between people.

In the work place, there is no significant effect of generation gaps with regard to the relationship between employees based on my experience. One, employees have one goal inside the work place, that is to uphold the vision and mission of the company. Two, employees, especially those employed in the company for more than one (1) year have a deeper bond – having personal knowledge between each other, hence, the sympathy and empathy toward each other, and especially, the inside jokes. This somehow erases the generation gaps because employees are of the same wavelength.  In fact, most work-related conflicts occur between co-workers within the same age group.

The difference between generations shows when work interferes with personal life or vice versa. The priorities between baby boomers and millennials differ which affects their choices in settling in a company they work for. This has been one of the problems of many companies/employers/management – how to motivate employees in order to gain loyalty, reducing employee turnover rate. Just like the song above, how do companies/employers get baby boomers and millennials out of their bed to get to work and how to put good thoughts inside their head to stay?


“Millennials” versus “Baby Boomers”

The historical and social events, economic changes and development of technology are among the myriad factors that brought about the distinct culture and attitude of people, hence, the categorization of generations.

There are different generation timetables which are mostly, if not all, based on social generation studies in the United States of America. Generation Timetable A shows the birth years and influencers between generation types.

Generation Timetable A:  Generational Differences Chart


Traditionalists
Baby Boomers
Generation X
Millennials / Generation Y
Birth Years / Age
1900-1945
(63-86 years old)
1946-1964
(44-62 years old)
1965-1980
(28-43 years old)
1981-2000
(8-27 years old)
Influencers
WWII, Korean War, Great Depression, New Deal, Rise on Corporations, Space Age
Civil Rights, Vietnam War, Cold War/Russia, World War II, Space Travel

Energy Crisis, Dual Income families and single parents, First Generation of Latchkey Kids, Y2K, Energy Crisis, Activism, Corp. Downsizing, End of Cold War
Highest Technological Advancement, Digital/Social Media, Terrorist attacks, Economic expansion.


Baby Boomers were born in years 1946 to 1964. They are also called the Post-War Babies because of the increase in birth rate in the US after World War II. Generally, their characteristics include: ability to handle a crisis, competitive, ethical, good communication skills, idealistic, rebellious, hardworking, workaholic, and responsible. They are the most educated among the generations. Education is very important in order to land a good job. Having a good job is a status symbol[i].

Millennials or the Generation Y were born in years 1981 to 2000. This generation were born and raised during the booming technological advancements. They are generally: technologically knowledgeable, ambitious, adaptive, independent, family- and peer-oriented, educated, self-absorbed, and with strong sense of entitlement. [ii]

The above description of Baby Boomers and Millennials may not be fully applicable for Filipinos. However, the historical events that happened in the Philippines during those same periods are similar or related to the events that occurred in the US. Moreover, during those periods, the Philippines were already “westernized” so the Filipinos’ attitude and belief were greatly influenced with the American culture though still more conservative.

Filipino Baby Boomers were born after World War II and lived during the trying times of post-war era, and then the Martial Law era[iii]. Similar with the American Baby Boomers, they are also educated, idealistic, workaholic and handles crisis very well. This generation are the current leaders in the Philippines today.

Filipino Millennials are also technologically savvy, independent yet support-needing, family- and peer-oriented, and educated and aware because information is now just a touch of the fingertips.

“Motivation Proclamation”

Motivation is the process of stimulating people to act and accomplish goals. In relation to work, the factors stimulating the people’s behavior can be:  desire for money, success, recognition, job-satisfaction, team work, among others. In the workplace, the company/employer/management is responsible in motivating the employees to perform the best of their abilities.[iv]

There are three (3) basic content theories of motivation. These are also called needs theories which focus in determining what motivates a person.

1.      Abraham Maslow’s Hierarchy of Needs – This theory identifies five levels of needs which motivates human: Physiology (food, water, sleep), Safety/Security (shelter, health), Social/Belongingness (love, friendship), Self-Esteem (recognition, achievement), and Self Actualization (personal growth and fulfilment of personal potential). As each level is satisfied, a person is then motivated to satisfy the next level in the hierarchy.[v]

2.      Clayton Alderfer’s ERG Theory – Alderfer reduced the five levels of needs to three that is, Existence, Relatedness and Growth needs. Unlike Maslow’s theory, the order of the needs may be different depending on the need of a person. It also allows the different needs to be pursued simultaneously and if a higher level of need remains unfulfilled, the person may regress to the lower needs that are easier to satisfy.

3.      Frederick Herzberg’s Two Factor Theory – The theory differentiates factors that satisfy employees and factors that dissatisfy employees which Herzberg termed intrinsic and extrinsic factors, respectively. Intrinsic factors or satisfiers include: achievement, recognition and responsibility. Extrinsic or hygiene factors include: salary, job security and management style.  Herzberg explained that only the satisfiers can motivate, hence, the presence of intrinsic factors would cause satisfaction but their absence would not cause dissatisfaction. On the other hand, the presence of extrinsic factors would not cause satisfaction but their absence would cause dissatisfaction.

These three theories are the most adapted theories in businesses. Among the three, Herzberg’s Two Factory theory is more closely related to the working environment because the factors identified are specifically job related which employees both need and want from their work. Extrinsic factors must be present in the job before intrinsic factors can be used to motivate an employee.[vi]

However, whichever theory the company is adapting, the process of motivation is always the same.  Though there are also various theories on the process of motivation, basically, the stages are similar which consist of the following:

1.      Identification of Need
2.      Fulfilling the need
3.      Accomplishment of goals

In the work environment, this is why it is very important for the company/management to know what the employees’ wants and needs so that it could create methods to motivate the employees which are often in the form of rewards.[vii] Consequently, when employees are satisfied, they would learn to love and enjoy their job, accept responsibilities and perform their job with the best of their abilities, appreciate the companies/employers they work for, and eventually settle permanently in their respective companies. A win-win situation for both employer and employee.

“Motivate me. I want to get myself outta this bed. I want good thoughts inside of my head.”

Looking at the general description of the generation types, most notably, Baby Boomers are workaholic while Millennials are family and peer-oriented.

According to studies, the major motivator for Baby Boomers is salary. They are very workaholic and career-oriented but with a strong work ethic. They work efficiently and favor team approach in accomplishing their job. They often work long hours to build a perfect career. They live to work. Baby Boomers prefer a work environment that is democratic, socially adaptable, and has no organizational hierarchy with equal opportunity to all employees. They are loyal and committed to the companies they work for.

Baby Boomers need motivations in terms of monetary rewards and appreciation with the good job they accomplished because they need to have a sense that they are making a contribution to the company with their hard work.  Hence, a company should give incentives or higher salary. It should also regularly give positive feedback and public recognition for a job-well-done. Further, rewarding Baby Boomers may be more effective after a certain period of time has gone by, e.g. those with perfect attendance and zero tardiness are rewarded at the end of the year.

Millennials are motivated by maintaining personal life. They are also efficient in work due to their knowledge in new technologies. They are goal-oriented and ambitious. They desire for meaningful work, stable careers, and long-term relationship with their employers but in their own terms.  They want balance between work, family and social life, but actually, they want more personal time than work so they often desire flexible work schedules in order to have time with their personal endeavors, yet expecting high wages. They are driven and obsessed with career development yet they would choose lifestyle over career growth if conflict between work and personal life occurs. They are independent yet they have high expectations on superiors to assist and mentor them to achieve their career goals. They are adaptable to change and prefer diversity, informality and pleasure. Millennials prefer a work environment that is collaborative, achievement-oriented, creative, positive, diverse, fun and flexible. They also want superiors to give them continuous mentoring and feedback with regard to their accomplished job.

To motivate Millennials, companies/management, therefore, should allow flexible schedules or at least not the employees to work overtime. Companies should create a friendly and fun environment, and provide technologically up-to-date or advanced facilities in the work place. They should provide trainings and good salary.[viii][ix][x]

Conclusion

It is truly difficult for companies/managements to motivate employees coming from different generations because a company cannot implement custom made policies for certain employees. Though various studies define Baby Boomers and Millennials very contrarily, at this age and time, these two generations are not that different in the work environment in the Philippines mainly because of culture.

Both Baby Boomers and Millennials are family-oriented so their goal is to have a balance between work and personal life. Both generations are hard-working; some may be more workaholic than the other, nevertheless, they work hard primarily for their families. They aim for a high paying and stable job that would provide career growth and tenure in their respective companies. Of course, they want a happy and friendly workplace – a company where their efforts and hard work are recognized and duly compensated.

Companies in the Philippines are already providing performance-based incentives, perfect attendance incentives, among others. They also provide trainings and seminars for career advancements of employees, and offer entrepreneurial trainings for starting a business. Some have sport facilities inside the office buildings for employees to enjoy and annual team-buildings to improve interrelationship among employees. However, companies tend to exploit their employees particularly in obliging employees to work overtime without pay. In fairness to companies, this type of exploitation often occurs in the lower divisions, which policy-making managements are unaware of. As mentioned, Baby Boomers are the current leaders of today. Majority of the officers/superiors in a company are exactly the epitome of the overly workaholic and non-family-oriented Baby Boomer who requires their employees to work like them, which is very unethical. Different people have different approach in doing their jobs. In this regard, companies/upper managements should regularly conduct discrete investigations in order to resolve such issues because employees are unable to report these cases in fear of losing their jobs.

The general definition of the two generations may be true at some point in their life, however, as people mature, their priorities change. Baby Boomers may be more career-oriented than family-oriented during their younger years; now that they are older, they have become more family-oriented.

On the other hand, Millennials, with their me-against-the-world and I-can-do-anything attitude, are the generation that are mostly misunderstood. This is why they are always trying to prove themselves and projecting to be independent. It is true that Millennials give more importance in their personal life than career but it does not mean that they consider their career insignificant.

The following verse of the song “Motivation Proclamation” by the Good Charlotte perfectly captures the general description slash misconceptions of Baby Boomers and Millennials.

I'm realistic and narcissistic. You say I'm selfish and absurd.
You try to change me. You try to save me. You say I'm gonna learn
I'm so blind. I'm out of time. You're so unkind sometimes.
I never lied. 'Cause I never said that everything would be okay
I never said that we would live to see another day

Today, in this work-to-live age, the motivation that Baby Boomers and Millennials need is personal time. It has been proven many times by social and scientific studies that overwork, resulting to restlessness, negatively affects the quality of work hence decreasing an employee’s productivity.

“The quality of an organization depends on the quality of the people.”[xi]


I still identify myself as “born in the 80’s, raised in the 90’s” kid – the product of Baby Boomers, influenced by the culture of Generation X, and living in the Generation of Millennials, who is lucky enough to experience the age when there were no cellphone and now with the touch-screen and finger print/retina-scanning cellphone…and flat-screen televisions.




[i] Philippine Institute of Certified Public Accountants. Powerpoint Presentation: Generation Gap in Workplace. Retrieved from http://www.picpa.com.ph
[ii] West Midland Family Center. Generational Differences Chart. Retrieved from: www.wmfc.org
[iii] Tan, M.L. (2013, June 27). Pinoy Generations. Philippine Daily Inquirer, Retrieved from http://www.inquirer.net
[iv] Management Study Guide. What is motivation?, Retrieved from http://www.managementstudyguide.com
[v] The Content Theories of Motivation, Retrieved from https://sielearning.tafensw.edu.au/MBA/9791F/ BusinessServices/LO/1207_020138_605F_02_wi/1207_020138_605F_0204_wi.htm
[vi] School of Open Learning. University of New Delhi. Organisation Theory & Behaviour, Retrieved from https://sol.du.ac.in
[vii] Management Study Guide. What is motivation?, Retrieved from http://www.managementstudyguide.com
[viii] West Midland Family Center. Generational Differences Chart. Retrieved from: www.wmfc.org
[ix] San Agustin, B. (2013, January 17).  Understanding and Managing the Gen Y, Gen X, Baby Boomers and Traditionalists in Your Organization, Retrived from http://www.ourknowledge.asia
[x] Villanueva, J.P. (2017, March 23). Villanueva: Generation Gap, Retrived from http://www.sunstar.com.ph
[xi] Mr. Jesse Rebustillo of the Philippine Daily Inquirer, in his speech during seminar organized by the People Management Association of the Philippines (PMAP). Retrieved from http://www.sunstar.com.ph















Ethical management in tourism and hospitality industry

  MARK KELVIN C. VILLANUEVA Divine Word College of Laoag, Ilocos Norte, Philippines Abstract   This paper discusses the importance of bu...