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Friday, December 13, 2024

The power of saying “No” in decision-Making and the challenge of ethical leadership

 MARLON D. MACALMA

Divine Word College of Laoag, Ilocos Norte, Philippines

Abstract

This reflection paper presents insights on ethical decision-making issues in supply management concentrating on strategies for declining requests while upholding moral and professional standards. It highlights the significance of balancing organizational norms with operational efficiency, using an example of turning down a request to assign a driver to an office staff in the absence of an official driver. Guided by the principles of duty of care and servant leadership, the issue was resolved with the well-being, accountability, and equity of the employees as the primary consideration. In the Philippine context, the reflection paper uses leadership management theories and real-world examples to explore how ethical choices promote an integrity-based culture, how to build trust and how to reconcile immediate demands at work with long-term management responsibilities. This analysis emphasizes the importance of moral leadership in cultivating an accountable and values-based organization.

Keywords

Ethics, Leadership, Decision-making, Organizational Integrity, Philippine Setting

Introduction

Beyond logistical and operational responsibilities, leadership in supply management entails the vital duty of maintaining moral standards in decision-making. As an administrative officer, I am tasked with balancing operational efficiency while safeguarding the security, respect, and welfare of my team. Ciulla (2020) emphasizes that moral decision-making is important to leadership, requiring a considerable approach to handling challenging schedules and fostering a culture of respect and responsibility.

One challenging aspect of leadership is declining requests that, while seemingly practical, may have broader organizational consequences and ethical implications. In one notable instance, I turned down a request from a co-worker asking one of my staff to drive the office car since there was no official driver available. Such a rejection may seem straightforward, but it is actually a reflection of more difficult considerations such as risk mitigation, professional boundaries, and organizational accountability. Using the servant leadership principle (Greenleaf 1977) and ethical leadership frameworks (Northouse 2022), this reflection explores the moral difficulties and broader implications of such decisions. Saying no represents a commitment to ethical governance, strengthening organizational values and striking a balance between short-term demands and long-term accountability. In leadership, saying no signifies a commitment to upholding ethical principles, fostering trust, and safeguarding organizational integrity. This analysis supported by real-world examples from the Philippine context and various leadership theories, can be understood further. Finding a balance between meeting urgent operational needs and upholding long-term organizational values is a key component of ethical leadership according to Northouse (2022). Integrity-based decisions make it profusely evident, that a leader values the general goals of the company and the welfare of their team. Leaders who consistently make morally right decisions uphold an environment of justice and accountability by proving that integrity is unquestionable even in trying situations.

Prioritizing Safety and Mitigating Risks

Ensuring safety and mitigating risks are essential responsibilities for leaders, especially in supply management. Refusing a request to assign my office staff in charge of office cars emphasizes the moral need to put worker safety over operational convenience. Since employee well-being is crucial to long-term success, Ciulla (2020) contends that moral leaders must protect their staff members from harm. Allowing outright personnel to handle such tasks could also put the company at risk for legal issues and damage its reputation demonstrating that taking shortcuts in safety are both impractical and unethical. Leaders fulfil their duty of care and cultivate a culture of trust and accountability by prioritizing a strong stance on safety.

Respecting Professional Boundaries

Respecting the roles and boundaries that employees have established is another vital component of ethical leadership. Assigning tasks beyond an employee’s expertise like driving without adequate training, not only threatens operational effectiveness but also challenges morale, operational effectiveness, and job satisfaction. Greenleaf’s servant leadership theory (1977) emphasizes the importance of maintaining professional roles to promote an atmosphere of cooperation, trust and dignity. Leaders empower their teams, foster professional development, and maintain a culture where all team members feel appreciated and respected by respecting these boundaries. This strategy improves team structure as well as individual morale promising the organization runs smoothly and morally.

Ethical Leadership and Decision-Making

Fairness, accountability, and adherence to organizational policies and values are characteristics of ethical leadership (Weber, 2014, Schroeder, et al., 2019, Upholding these values and principles, even in seemingly minor situations, establishes a benchmark for the entire organization. It would be against workplace safety regulations, illegal and a threat to a leader’s authority in the Philippines to allow untrained employees to drive office vehicles. Leaders who adhere to ethical and professional guidelines reinforce organizational integrity and public trust. In the end, choices based on justice and responsibility uphold an organizations moral character and the public confidence in its leadership.

Real-World Scenarios: Ethical Leadership in Practice

Leaders often face ethical problems rejecting requests that violate organizational values (Mueller & Straatmann, 2014). For example, in addition to ensuring compliance with the Government Procurement Reform Act (RA 9184), the rejection of requests to waive procurement procedures highlights the importance of transparency and legal integrity. Similarly, denying the use of public resources for personal purposes reinforced ethical governance and public trust. Promoting equality and dignity by prohibiting favouritism in performance evaluations also fosters a spirit of professionalism and trust. These real-life situations reveal the need for moral leadership in maintaining institutional values and ensuring accountability.

Leadership Theories in Action

Through the frameworks of transformational leadership and servant leadership, the ethical aspects of saying no and declining improper requests can be understood. Because Greenleaf’s servant leadership emphasizes safeguarding employee welfare and dignity, compelling leaders to reject requests that compromise safety or ethical principles (Spears, 2010). In contrast, transformational leadership motivates staff through exemplary moral conduct and alignment with organizational values (Ellen, 2016, Ellen, 2023). Long-term organizational success is ensured by leaders who consistently exhibit integrity in their decisions which not only uphold an accountable culture but also inspire their teams to emulate such behavior.

The Broader Ethical Imperative

Declining unethical or improper requests shows a dedication and commitment to respecting institutional rules, moral standards, and the concepts of justice and accountability. Rule-based ethics place a higher priority on following obligations and regulations and stress the value of long-term gains over short-term convenience. Leaders who make principled decisions protect the organization's values, foster a culture of integrity, and uphold public trust in governance. In addition, these actions reinforce workplace accountability, trust, and respect. 

Conclusion

The ability to say no appears as a dynamic aspect of ethical leadership in the ever-changing and frequently difficult field of supply management. This reflection highlights that turning down unfitting requests is a profound declaration of honesty, justice, and accountability rather than just a formality. Leaders uphold a culture in which moral values are dominant and the team’s welfare is protected by stressing safety, honouring professional boundaries, and following company policies. The transformative power of principled decisions is enhanced by the concepts of transformational and servant leadership. Saying no protects and empowers workers guaranteeing that their roles and dignity are respected as highlighted by Greenleaf’s servant leadership theory. Transformational leadership also shows that moral decision-making fosters trust and harmonizes team conduct with company principles. These methods of leadership show that integrity is an active factor promoting long-term success rather than a passive quality. Saying no to unethical or impractical requests has wider consequences in the Philippine context where maintaining public trust and following the law are crucial. It promotes public trust in governance, preserves the legitimacy of leaders, and supports institutional values. Beyond just adhering to the law, these choices demonstrate a dedication to a higher ethical imperative: ensuring that deeds done now support a foundation of justice, trust, and accountability for the future. In the end, saying no has ethical power because it can strike a balance between short-term demands and long-term values creating an environment at work that values honesty and responsibility. Adopting this duty enables leaders to foster a culture based on mutual respect, trust, and advancement while improving organizational results and acting as stewards of ethical governance.

References

Ciulla, J. B. (2020). Ethics: The Heart of Leadership (4th ed.). ABC-CLIO.

Ellen, B.P. (2016). Transformational Leadership. In: Farazmand, A. (eds) Global encyclopedia of public administration, public policy, and governance. Springer. https://doi.org/10.1007/978-3-319-31816-5_1343-1

Ellen, B. P. (2022). Transformational Leadership. In: Farazmand, A. (eds) Global encyclopedia of public administration, public policy, and governance. Springer. https://doi.org/10.1007/978-3-030-66252-3_1343

Greenleaf, R. K. (1977). Servant Leadership: A Journey into the Nature of Legitimate Power and Greatness. Paulist Press.

Kouzes, J. M., & Posner, B. Z. (2017). The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (6th ed.). Wiley.

Mueller, K., & Straatmann, T. (2014). Organizational Values. In: Michalos, A.C. (eds) Encyclopedia of quality of life and well-being research. Springer. https://doi.org/10.1007/978-94-007-0753-5_2031

Northouse, P. G. (2022). Leadership: Theory and Practice (9th ed.). SAGE Publications.

Republic Act No. 9184 (2003). Government Procurement Reform Act. Republic of the Philippines.

Schroeder, D., Chatfield, K., Singh, M., Chennells, R., & Herissone-Kelly, P. (2019). The Four Values Framework: Fairness, Respect, Care and Honesty. In: Equitable research partnerships. Springer. https://doi.org/10.1007/978-3-030-15745-6_3

Spears, L. (2010). Servant Leadership and Robert K. Greenleaf’s Legacy. In: van Dierendonck, D., Patterson, K. (eds) Servant Leadership. Palgrave Macmillan. https://doi.org/10.1057/9780230299184_2

Spears, L. (2010). Servant Leadership and Robert K. Greenleaf’s Legacy. In: van Dierendonck, D., Patterson, K. (eds) Servant Leadership. Palgrave Macmillan, London. https://doi.org/10.1057/9780230299184_2

Weber, J. (2014). Leadership, ethics of. In: ten Have, H. (eds) Encyclopedia of global bioethics. Springer. https://doi.org/10.1007/978-3-319-05544-2_265-1

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