Jovelyn O. Guillermo
Divine Word College of Laoag
Abstract
Workers
engaged under contractual, temporary, and other non-standard employment
arrangements play a critical role in the operations of Philippine government
agencies. Among these, Contract of Service (COS) and Job Order (JO) workers
perform essential functions similar to those of regular employees, yet their
employment status and benefits remain legally and practically distinct. Despite
their contributions, these workers often lack job security, social protection,
and access to the benefits enjoyed by regular government employees, leaving
them vulnerable to exploitation.
The
legal and policy framework governing COS and JO workers clarifies their status
and limitations. Under CSC Memorandum Circular No. 40-98, workers under
contracts of service and job orders are employed for short durations not
exceeding six months on a daily or project basis. These arrangements cover
lump-sum work or specific services where no formal employer–employee
relationship exists. Although these workers are subject to oversight by the
Commission on Audit (COA), they are not entitled to the same benefits and
protections as regular government employees. Jurisprudence, including CSC
Resolution No. 020790, confirms that job order workers are not considered
government employees, and the services they render are not regarded as
government service.
In
response to the growing number of COS and JO workers and the associated issues
of unequal benefits, lack of social protection, and unclear accountability, the
Civil Service Commission (CSC), Commission on Audit (COA), and Department of
Budget and Management (DBM) issued a joint circular in 2017. More recently,
Joint Circular No. 1, series of 2025, provided clearer guidelines on the
rights, benefits, and responsibilities of COS and JO workers, aiming to enhance
transparency, accountability, and worker protection.
This
article examines the working conditions of COS and JO workers in comparison
with private sector employees, highlighting systemic challenges and recent
policy reforms. By analyzing these issues, the study underscores the urgent
need for reforms to ensure dignity, fairness, and security for non-standard
government workers.
Keywords
Contractualization, Contract of Service, Job Order, Government Workers, Exploitation, Employment Benefits, Public Service
Introduction
Contract
of Service (COS) and Job Order (JO) workers are the backbone of government
operations, yet they remain among the most overlooked employees in the public
sector. These workers perform essential tasks, observe office hours, report to
supervisors, and deliver outputs critical to public service. Despite their
indispensable contributions, they are routinely denied job security, benefits,
and basic labor protections.
Originally
intended as temporary arrangements, COS and JO positions have, in practice,
become permanent roles. Policies of the Civil Service Commission (CSC),
together with budgetary practices under the Department of Budget and
Management, allow agencies to maintain a flexible workforce while avoiding
obligations to these workers. This unequal treatment constitutes a systemic
form of discrimination within government employment.
The
scope of the issue was highlighted during the CSC’s 2026 budget briefing before
the Senate Finance Committee. Senate Committee chair Sherwin Gatchalian
revealed that over 900,000 government workers—nearly one in every ten
employees—are either Job Order or Contract of Service personnel. To date, the
Philippine civil service workforce exceeds 2 million, comprising 1,873,504
career professionals and 225,439 non-career professionals, including elected
officials. Among them, 70% of career professionals work in national government
agencies, while 20% serve in local government units (LGUs). Conversely, 63% of
non-career professionals are employed in LGUs, and 25% in non-government
agencies. (RG Cruz, 2025)
Gatchalian further noted that, while many permanent positions remain unfilled, professional services expenses have risen sharply, suggesting that agencies increasingly rely on Job Orders or Contracts of Service instead of filling permanent posts. This situation underscores the urgent need for labor reforms and stronger protections for this largely invisible workforce. (RG Cruz, 2025)
The
Nature of Exploitation
COS
and JO workers perform the same duties as regular government employees—they
report daily, follow office rules, meet deadlines, and answer to
supervisors—yet they are denied formal recognition and security. They can be
terminated at any time without due process and are deprived of essential
benefits such as leave credits, retirement plans, and protection during
illness. This arrangement allows the government to reap the productivity and
commitment of a permanent workforce while avoiding its obligations as an
employer. Such systemic control without protection is not merely unfair—it is
exploitation, turning dedicated public servants into a disposable workforce.
The scale and persistence of this practice underscore the urgent need for
policy reforms that ensure fair treatment, social protections, and recognition
for those who sustain government operations.
Why
the System Persists
The
continuation of COS and JO arrangements is largely driven by convenience for
government agencies. These arrangements allow agencies to bypass hiring
restrictions and budget ceilings, a practice legitimized by regulatory
definitions and gaps within Civil Service Commission policies. Critically,
there are virtually no plantilla positions available for rank-and-file
workers—most regular positions exist only at the managerial or head level. This
leaves essential operational roles filled by temporary workers on short-term
contracts. Coupled with limited budgets, agencies often prioritize short-term
professional services contracts over investing in human capital, sometimes
allocating funds to questionable projects rather than addressing workforce
needs. Consequently, COS and JO workers often remain on short-term contracts
for five to fifteen years, repeatedly renewed without regularization or access
to benefits and protections afforded to permanent employees. This perpetuates a
cycle of instability and exploitation, allowing the government to maintain a
flexible workforce at minimal cost while shifting the burden of job insecurity
entirely onto the workers themselves.
Impact
on Workers and Public Service
COS
and JO workers face constant uncertainty, as they have no security of tenure
and can be terminated at any time without due process, often under “endo” or
coterminous arrangements tied to projects or funding cycles. This precarious
situation prevents them from planning for the future or accessing social
protection programs such as health benefits, retirement plans, and leave
entitlements. The resulting stress, reduced productivity, and lower morale
directly affect the quality and efficiency of public service. Moreover, the
divide between permanent staff and contractual workers undermines teamwork,
collaboration, and a sense of fairness within government offices. The reliance
on temporary labor not only exploits workers but also weakens the institutional
capacity of public agencies, exposing the systemic inequities and
vulnerabilities embedded in the current employment framework.
The
table below shows the updated benefits comparison of COS/JO based on Joint
Circular No. 1, series of 2025 vs. Private Sector employees:
|
Benefit / Protection |
Government COS/JO Workers (Under JC
No. 1, 2025) |
Private Sector Employees |
|
Security of Tenure |
Temporary
contracts; not covered by Civil Service laws; no security of tenure |
Regular
employees have security of tenure; termination requires cause and due process |
|
Leave Benefits |
Not provided
(no sick, vacation, maternity/paternity leave) as not covered by Civil
Service law |
Entitled
to statutory leave benefits under the Labor Code |
|
Retirement / Social Security |
Contributions
to social security programs (SSS, PhilHealth, Pag‑IBIG) may be provided
through a premium
up to 20% of wage/salary, where funded;
still not credited as government service under Civil Service laws |
Mandatory
SSS, PhilHealth, and Pag‑IBIG contributions with full access to benefits, including retirement, sickness, and death benefits |
|
Health Insurance / PhilHealth |
Agencies
must ensure access to social security and healthcare, often via funded
premiums up to 20% of pay |
Employer‑paid
PhilHealth contributions with full benefit access |
|
Hazard Pay / Allowances |
Not specifically mandated
for COS/JO; overtime pay may be given, subject to availability of funds;
outside typical allowances given to regular government employees |
Entitled
to hazard pay, night differential, overtime pay, and other allowances |
|
Bonuses / Incentives |
Generally not entitled
to 13th-month pay, representation and transportation allowances, PERA, and
other bonuses under JC No. 1 |
13th-month pay is mandatory; performance and productivity incentives may also
apply |
|
Pay Level |
COS
may be paid the prevailing market rate or equivalent government salary;
JO workers receive a daily wage of comparable government positions,
plus an optional premium of up to 20%
depending on funds |
Wages
and salaries are determined by the employer with statutory minimums; a regular payroll
structure |
|
Job Security and Career Progression |
No
promotion/pension credit as government service; CCS, COA, DBM encourage
agencies to consider absorption into plantilla positions
where qualified |
Opportunities
for promotions, salary increments, training, and career advancement |
|
Coverage under Civil Service Law |
Not covered;
services not creditable as government service (no Civil Service benefits) |
Covered
under Civil Service Law (public) or Labor Code (private) |
This
comparison highlights the inequality in benefits and protections between COS/JO
workers and private sector employees, emphasizing the urgent need for reforms.
While the government mandates that private sector employers provide these
required benefits as per DOLE regulations, it paradoxically fails to ensure the
same protections for its own workers. COS/JO employees, despite having rendered
satisfactory service beyond the standard probationary period, are often denied
these benefits on the grounds of not holding a regular position—effectively
institutionalizing exploitation within the public sector.
Recent
Policy Reforms
In
Joint Circular No. 1, series of 2025, the Civil Service Commission (CSC),
Commission on Audit (COA), and Department of Budget and Management (DBM) issued
revised guidelines on the engagement of COS and JO workers. The reforms aim to
regulate contractual employment, establish clearer standards, and limit the
overreliance on short-term arrangements. Notably, the circular introduces a
strict cap on the number of COS and JO hires, with no increases allowed in
subsequent years, preventing agencies from using temporary contracts to
indefinitely replace regular positions. It also mandates additional benefits
for contractual workers, including a 20% premium to cover employer and employee
contributions to SSS, PhilHealth, and Pag-IBIG, proper compensation for overtime
work, reimbursement for travel expenses incurred in the performance of official
duties, flexible work arrangements to support work-life balance, and
opportunities for regular positions where applicable. Agencies are also
directed to review staffing and consider qualified COS/JO workers for
appointment to vacant permanent (plantilla) positions, subject to merit
selection plans. Another possible approach to mitigate reliance on individual
contracts is the adoption of institutional COS arrangements, where projects or
offices hire contractual workers collectively, which can streamline hiring,
ensure standardized benefits, and reduce administrative inefficiencies compared
to multiple individual contracts. Furthermore, under the Government
Optimization Act, agencies are required to factor their existing COS/JO
workforce into long-term organizational restructuring to reduce
"contractualization."
Conclusion
While
the reforms introduce caps, additional benefits, opportunities for
regularization, and planning measures, they cannot fully address the structural
gaps that perpetuate insecurity, exploitation, and instability among
contractual personnel. Until permanent positions are created and funded for
rank-and-file roles, the reliance on COS and JO workers—and the inequities they
face—will continue. At the core, COS and JO workers are human beings whose
dignity must be respected. This article underscores that while government agencies
may contract services under civil service rules, such authority must not be
used to mistreat or mismanage these workers. Upholding their rights is
essential—not only for justice—but for building a competent, fair, and
effective public service.
References
CSC Memorandum Circular No. 17, series of 2002.
CSC Resolution No. 020790. https://www.csguide.org/items/show/1125
CSC
Memorandum Circular No. 40, series of 1998. Revised Omnibus Rules on
Appointments and Other Personnel Actions.
chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://csc.gov.ph/phocadownload/userupload/irmo/mc/1998/mc40s1998.pdf
CSC-COA-DBM
Joint Circular (JC) No. 1, s. 2017. Rules and Regulations Governing Contract of
Service and Job Order Workers in the Government.
chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://www.dbm.gov.ph/wp-content/uploads/Issuances/2017/Joint%20Circular/CSC-COA-DBM%20JOINT%20CIRCULAR%20NO.%201%20(1).pdf
RA
12231 (2025) An Act Optimizing the National Government for Efficient Public
Service Delivery.
https://elibrary.judiciary.gov.ph/thebookshelf/showdocs/2/99481
RG
Cruz (2025). ABS-CBN News. 1/3 of government workers have no security of
tenure, CSC data shows. https://www.abs-cbn.com/news/nation/2025/10/13/1-3-of-government-workers-have-no-security-of-tenure-csc-data-shows-1953
CSC-COA-DBM Joint
Circular No. 1, s. 2025.
Revised Rules and Regulations on the Engagement of the Contract of Service
(COS) and Job Order (JO) Workers in the Government.
chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://www.dbm.gov.ph/wp-content/uploads/Issuances/2025/Joint-Circular/CSC-COA-DBM-JOINT-CIRCULAR-NO.-1,-s.-2025.pdf
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